76 lines
3.3 KiB
Markdown
76 lines
3.3 KiB
Markdown
/newpage
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# Social support actions
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Social support actions are actions taken within a trajectory and concerning a certain social issue.
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Social support actions are easily recognizable throughout the application by the orange title banner.
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__note__: Social actions can only be created for **confirmed** trajectories.
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## Listing page
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<!-- /fr/person/accompanying-period/{id}/work -->
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Similar to many other sections within the Chill application, a list of social support actions can be found by clicking on <**social support actions**> in the yellow side-menu of a trajectory.
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A concise overview of important information is given for each action in the list.
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So long a trajectory is in the **confirmed** state each action can be modified, deleted or a [workflow](/user/English/workflow.md) can be created.
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## Creating a social support action
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<!-- /fr/person/accompanying-period/{id}/work/new -->
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To create a social support action a user will be guided through several steps,
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1. Pick one social issue. If the concerning social issue is not amongst the provided choices the user can add it by selecting it from the dropdown menu.
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2. Pick a social action. All actions displayed are linked to the previously selected social issue.
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3. One or more concerning persons can be selected.
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4. Specify a start date.
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5. Specify an ending date (optional).
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## Modifying a social support action
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Once a social support action has been created it is not considered to be a static recording. The modification form allows for much more information to be added in later stages so as to make it a 'working document'.
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### Comment
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Here the user is free to give whatever extra information necessary.
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### Private comment
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Users can create a [private comment](./private_comments.md) per social action, which will only be seen by them.
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### Motives and goals
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Social support actions are never random. They are taken with certain motives or to attain a certain goal.
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By clicking on a badge (+) within the dropdown menu of this section, the user can add the motive or goal of the action. By clicking on it again (-) it can be removed.
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Multiple goals can be selected.
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### Results or outcome
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Once a motive or goal is identified it is also possible to specify a result or outcome of the action concerning this specific goal. Similarly they can be selected from a dropdown menu and removed again.
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Multiple outcomes can be selected.
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### Evaluations, forms or correspondence
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Multiple evaluations or forms can be added to a social support action. It is specified which evaluation can be started and clicking on the badge (+) will open a form for the user to fill in.
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The form allows a starting date, due date and ending date to be set, as well as a reminder. An extra comment box can be used to give more details and a [document](/user/English/documents.md) can be generated or uploaded.
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### Concerned persons
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Concerned persons within the trajectory are listed here and the user can select who was involved in this specific social support action.
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### Treating thirdparties
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If an external partner executed the social action, they can be identified here.
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Think of them as the main actor.
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### Intervening thirdparties
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These are external partners that participate(d) in the social action, but are not the main actors.
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