Merge branch 'ticket/add-events-on-change' into 'ticket-app-master'

Add Events when a ticket is updated, and trigger asynchronously post update events

See merge request Chill-Projet/chill-bundles!902

.changes/unreleased/Feature-20251007-155945.yaml

@@ -1,6 +0,0 @@
-kind: Feature
-body: Admin interface for Motive entity
-time: 2025-10-07T15:59:45.597029709+02:00
-custom:
-    Issue: ""
-    SchemaChange: No schema change

.changes/unreleased/Feature-20251022-111552.yaml

@@ -1,6 +0,0 @@
-kind: Feature
-body: Add an admin interface for Motive entity
-time: 2025-10-22T11:15:52.13937955+02:00
-custom:
-    Issue: ""
-    SchemaChange: Add columns or tables

config/packages/messenger.yaml

@@ -66,6 +66,7 @@ framework:
             'Chill\MainBundle\Export\Messenger\ExportRequestGenerationMessage': priority
             'Chill\MainBundle\Export\Messenger\RemoveExportGenerationMessage': async
             'Chill\MainBundle\Notification\Email\NotificationEmailMessages\ScheduleDailyNotificationDigestMessage': async
+            'Chill\TicketBundle\Messenger\PostTicketUpdateMessage': async
             # end of routes added by chill-bundles recipes
             # Route your messages to the transports
             # 'App\Message\YourMessage': async

src/Bundle/ChillTicketBundle/src/Action/Ticket/Handler/ChangeEmergencyStateCommandHandler.php

@@ -14,14 +14,20 @@ namespace Chill\TicketBundle\Action\Ticket\Handler;
 use Chill\TicketBundle\Action\Ticket\ChangeEmergencyStateCommand;
 use Chill\TicketBundle\Entity\EmergencyStatusHistory;
 use Chill\TicketBundle\Entity\Ticket;
+use Chill\TicketBundle\Event\EmergencyStatusUpdateEvent;
+use Chill\TicketBundle\Event\TicketUpdateEvent;
 use Symfony\Component\Clock\ClockInterface;
+use Symfony\Contracts\EventDispatcher\EventDispatcherInterface;
 
 /**
  * Handler for changing the emergency status of a ticket.
  */
 class ChangeEmergencyStateCommandHandler
 {
-    public function __construct(private readonly ClockInterface $clock) {}
+    public function __construct(
+        private readonly ClockInterface $clock,
+        private readonly EventDispatcherInterface $eventDispatcher,
+    ) {}
 
     public function __invoke(Ticket $ticket, ChangeEmergencyStateCommand $command): Ticket
     {
@@ -30,6 +36,8 @@ class ChangeEmergencyStateCommandHandler
             return $ticket;
         }
 
+        $previous = $ticket->getEmergencyStatus();
+
         // End the current emergency status history (if any)
         foreach ($ticket->getEmergencyStatusHistories() as $emergencyStatusHistory) {
             if (null === $emergencyStatusHistory->getEndDate()) {
@@ -44,6 +52,12 @@ class ChangeEmergencyStateCommandHandler
             $this->clock->now(),
         );
 
+        // Dispatch event about the toggle
+        if (null !== $previous) {
+            $event = new EmergencyStatusUpdateEvent($ticket, $previous, $command->newEmergencyStatus);
+            $this->eventDispatcher->dispatch($event, TicketUpdateEvent::class);
+        }
+
         return $ticket;
     }
 }

src/Bundle/ChillTicketBundle/src/Action/Ticket/Handler/ReplaceMotiveCommandHandler.php

@@ -15,8 +15,11 @@ use Chill\TicketBundle\Action\Ticket\ChangeEmergencyStateCommand;
 use Chill\TicketBundle\Action\Ticket\ReplaceMotiveCommand;
 use Chill\TicketBundle\Entity\MotiveHistory;
 use Chill\TicketBundle\Entity\Ticket;
+use Chill\TicketBundle\Event\MotiveUpdateEvent;
+use Chill\TicketBundle\Event\TicketUpdateEvent;
 use Doctrine\ORM\EntityManagerInterface;
 use Symfony\Component\Clock\ClockInterface;
+use Symfony\Contracts\EventDispatcher\EventDispatcherInterface;
 
 class ReplaceMotiveCommandHandler
 {
@@ -24,6 +27,7 @@ class ReplaceMotiveCommandHandler
         private readonly ClockInterface $clock,
         private readonly EntityManagerInterface $entityManager,
         private readonly ChangeEmergencyStateCommandHandler $changeEmergencyStateCommandHandler,
+        private readonly EventDispatcherInterface $eventDispatcher,
     ) {}
 
     public function handle(Ticket $ticket, ReplaceMotiveCommand $command): void
@@ -32,6 +36,8 @@ class ReplaceMotiveCommandHandler
             throw new \InvalidArgumentException('The new motive cannot be null');
         }
 
+        $event = new MotiveUpdateEvent($ticket);
+
         // will add if there are no existing motive
         $readyToAdd = 0 === count($ticket->getMotiveHistories());
 
@@ -45,6 +51,8 @@ class ReplaceMotiveCommandHandler
                 continue;
             }
 
+            // collect previous active motives before closing
+            $event->previousMotive = $history->getMotive();
             $history->setEndDate($this->clock->now());
             $readyToAdd = true;
         }
@@ -52,6 +60,7 @@ class ReplaceMotiveCommandHandler
         if ($readyToAdd) {
             $history = new MotiveHistory($command->motive, $ticket, $this->clock->now());
             $this->entityManager->persist($history);
+            $event->newMotive = $command->motive;
 
             // Check if the motive has makeTicketEmergency set and update the ticket's emergency status if needed
             if ($command->motive->isMakeTicketEmergency()) {
@@ -59,5 +68,9 @@ class ReplaceMotiveCommandHandler
                 ($this->changeEmergencyStateCommandHandler)($ticket, $changeEmergencyCommand);
             }
         }
+
+        if ($event->hasChanges()) {
+            $this->eventDispatcher->dispatch($event, TicketUpdateEvent::class);
+        }
     }
 }

src/Bundle/ChillTicketBundle/src/Action/Ticket/Handler/SetPersonsCommandHandler.php

@@ -15,9 +15,12 @@ use Chill\MainBundle\Entity\User;
 use Chill\TicketBundle\Action\Ticket\SetPersonsCommand;
 use Chill\TicketBundle\Entity\PersonHistory;
 use Chill\TicketBundle\Entity\Ticket;
+use Chill\TicketBundle\Event\PersonsUpdateEvent;
+use Chill\TicketBundle\Event\TicketUpdateEvent;
 use Doctrine\ORM\EntityManagerInterface;
 use Symfony\Component\Clock\ClockInterface;
 use Symfony\Component\Security\Core\Security;
+use Symfony\Contracts\EventDispatcher\EventDispatcherInterface;
 
 final readonly class SetPersonsCommandHandler
 {
@@ -25,10 +28,13 @@ final readonly class SetPersonsCommandHandler
         private ClockInterface $clock,
         private EntityManagerInterface $entityManager,
         private Security $security,
+        private EventDispatcherInterface $eventDispatcher,
     ) {}
 
     public function handle(Ticket $ticket, SetPersonsCommand $command): void
     {
+        $event = new PersonsUpdateEvent($ticket);
+
         // remove existing addresses which are not in the new addresses
         foreach ($ticket->getPersonHistories() as $personHistory) {
             if (null !== $personHistory->getEndDate()) {
@@ -40,6 +46,7 @@ final readonly class SetPersonsCommandHandler
                 if (($user = $this->security->getUser()) instanceof User) {
                     $personHistory->setRemovedBy($user);
                 }
+                $event->personsRemoved[] = $personHistory->getPerson();
             }
         }
 
@@ -51,6 +58,11 @@ final readonly class SetPersonsCommandHandler
 
             $history = new PersonHistory($person, $ticket, $this->clock->now());
             $this->entityManager->persist($history);
+            $event->personsAdded[] = $person;
+        }
+
+        if ($event->hasChanges()) {
+            $this->eventDispatcher->dispatch($event, TicketUpdateEvent::class);
         }
     }
 }

src/Bundle/ChillTicketBundle/src/Controller/Admin/MotiveController.php

@@ -1,54 +0,0 @@
-<?php
-
-declare(strict_types=1);
-
-/*
- * Chill is a software for social workers
- *
- * For the full copyright and license information, please view
- * the LICENSE file that was distributed with this source code.
- */
-
-namespace Chill\TicketBundle\Controller\Admin;
-
-use Chill\MainBundle\CRUD\Controller\CRUDController;
-use Chill\MainBundle\Pagination\PaginatorInterface;
-use Chill\TicketBundle\Entity\Motive;
-use Chill\TicketBundle\MotiveDTO;
-use Doctrine\ORM\QueryBuilder;
-use Symfony\Component\Form\FormInterface;
-use Symfony\Component\HttpFoundation\Request;
-
-class MotiveController extends CRUDController
-{
-    protected function orderQuery(string $action, $query, Request $request, PaginatorInterface $paginator)
-    {
-        /* @var QueryBuilder $query */
-        $query->addOrderBy('e.id', 'ASC');
-
-        return parent::orderQuery($action, $query, $request, $paginator);
-    }
-
-    protected function createFormFor(string $action, mixed $entity, ?string $formClass = null, array $formOptions = []): FormInterface
-    {
-        if (in_array($action, ['new', 'edit'], true) && $entity instanceof Motive) {
-            $dto = MotiveDTO::fromMotive($entity);
-
-            return parent::createFormFor($action, $dto, $formClass, $formOptions);
-        }
-
-        return parent::createFormFor($action, $entity, $formClass, $formOptions);
-    }
-
-    protected function onFormValid(string $action, object $entity, FormInterface $form, Request $request): void
-    {
-        if (in_array($action, ['new', 'edit'], true) && $entity instanceof Motive) {
-            $dto = $form->getData();
-            if ($dto instanceof MotiveDTO) {
-                $dto->applyToMotive($entity);
-            }
-        }
-
-        parent::onFormValid($action, $entity, $form, $request);
-    }
-}

src/Bundle/ChillTicketBundle/src/Controller/AdminController.php

@@ -1,31 +0,0 @@
-<?php
-
-declare(strict_types=1);
-
-/*
- * Chill is a software for social workers
- *
- * For the full copyright and license information, please view
- * the LICENSE file that was distributed with this source code.
- */
-
-namespace Chill\TicketBundle\Controller;
-
-use Symfony\Bundle\FrameworkBundle\Controller\AbstractController;
-use Symfony\Component\Routing\Annotation\Route;
-
-/**
- * Class AdminController
- * Controller for the ticket configuration section (in admin section).
- */
-class AdminController extends AbstractController
-{
-    /**
-     * Ticket admin.
-     */
-    #[Route(path: '/{_locale}/admin/ticket', name: 'chill_ticket_admin_index')]
-    public function indexAdminAction()
-    {
-        return $this->render('@ChillTicket/Admin/index.html.twig');
-    }
-}

src/Bundle/ChillTicketBundle/src/Controller/TicketListController.php

@@ -11,38 +11,22 @@ declare(strict_types=1);
 
 namespace Chill\TicketBundle\Controller;
 
-use Chill\MainBundle\Templating\Listing\FilterOrderHelper;
-use Chill\MainBundle\Templating\Listing\FilterOrderHelperFactory;
-use Chill\MainBundle\Templating\TranslatableStringHelperInterface;
-use Chill\TicketBundle\Entity\Motive;
-use Chill\TicketBundle\Repository\MotiveRepository;
-use Chill\TicketBundle\Repository\TicketRepositoryInterface;
+use Chill\PersonBundle\Security\Authorization\PersonVoter;
+use Chill\PersonBundle\Entity\Person;
 use Symfony\Component\HttpFoundation\Request;
 use Symfony\Component\HttpFoundation\Response;
 use Symfony\Component\HttpKernel\Exception\AccessDeniedHttpException;
 use Symfony\Component\Routing\Annotation\Route;
 use Symfony\Component\Security\Core\Security;
 use Twig\Environment;
-use Twig\Error\LoaderError;
-use Twig\Error\RuntimeError;
-use Twig\Error\SyntaxError;
 
 final readonly class TicketListController
 {
     public function __construct(
         private Security $security,
-        private TicketRepositoryInterface $ticketRepository,
         private Environment $twig,
-        private FilterOrderHelperFactory $filterOrderHelperFactory,
-        // private MotiveRepository $motiveRepository,
-        // private TranslatableStringHelperInterface $translatableStringHelper,
     ) {}
 
-    /**
-     * @throws RuntimeError
-     * @throws SyntaxError
-     * @throws LoaderError
-     */
     #[Route('/{_locale}/ticket/ticket/list', name: 'chill_ticket_ticket_list')]
     public function __invoke(Request $request): Response
     {
@@ -50,35 +34,22 @@ final readonly class TicketListController
             throw new AccessDeniedHttpException('only user can access this page');
         }
 
-        $filter = $this->buildFilter();
-
-        $tickets = $this->ticketRepository->findAllOrdered();
-
         return new Response(
-            $this->twig->render('@ChillTicket/Ticket/list.html.twig', [
-                'tickets' => $tickets,
-                'filter' => $filter,
-            ])
+            $this->twig->render('@ChillTicket/Ticket/list.html.twig')
         );
     }
 
-    private function buildFilter(): FilterOrderHelper
+    #[Route('/{_locale}/ticket/by-person/{id}/list', name: 'chill_person_ticket_list')]
+    public function listByPerson(Request $request, Person $person): Response
     {
-        // $motives = $this->motiveRepository->findAll();
+        if (!$this->security->isGranted(PersonVoter::SEE, $person)) {
+            throw new AccessDeniedHttpException('you are not allowed to see this person');
+        }
 
-        return $this->filterOrderHelperFactory
-            ->create(self::class)
-            ->addSingleCheckbox('to_me', 'chill_ticket.list.filter.to_me')
-            ->addSingleCheckbox('in_alert', 'chill_ticket.list.filter.in_alert')
-            ->addDateRange('created_between', 'chill_ticket.list.filter.created_between')
-            /*
-            ->addEntityChoice('by_motive', 'chill_ticket.list.filter.by_motive', Motive::class, $motives, [
-                'choice_label' => fn (Motive $motive) => $this->translatableStringHelper->localize($motive->getLabel()),
-                'expanded' => true,
-                'multiple' => true,
-                'attr' => ['class' => 'select2'],
+        return new Response(
+            $this->twig->render('@ChillTicket/Person/list.html.twig', [
+                'person' => $person,
             ])
-            */
-            ->build();
+        );
     }
 }

src/Bundle/ChillTicketBundle/src/DataFixtures/ORM/LoadMotives.php

@@ -46,7 +46,7 @@ final class LoadMotives extends Fixture implements FixtureGroupInterface
                 continue;
             }
 
-            $labels = explode(' > ', $data[0]);
+            $labels = explode(' > ', (string) $data[0]);
             $parent = null;
 
             while (count($labels) > 0) {

src/Bundle/ChillTicketBundle/src/DependencyInjection/ChillTicketExtension.php

@@ -11,10 +11,8 @@ declare(strict_types=1);
 
 namespace Chill\TicketBundle\DependencyInjection;
 
-use Chill\TicketBundle\Controller\Admin\MotiveController;
 use Chill\TicketBundle\Controller\MotiveApiController;
 use Chill\TicketBundle\Entity\Motive;
-use Chill\TicketBundle\Form\MotiveType;
 use Symfony\Component\Config\FileLocator;
 use Symfony\Component\DependencyInjection\ContainerBuilder;
 use Symfony\Component\DependencyInjection\Extension\PrependExtensionInterface;
@@ -38,7 +36,6 @@ class ChillTicketExtension extends Extension implements PrependExtensionInterfac
     public function prepend(ContainerBuilder $container)
     {
         $this->prependApi($container);
-        $this->prependCruds($container);
     }
 
     private function prependApi(ContainerBuilder $container): void
@@ -69,37 +66,4 @@ class ChillTicketExtension extends Extension implements PrependExtensionInterfac
             ],
         ]);
     }
-
-    protected function prependCruds(ContainerBuilder $container): void
-    {
-        $container->prependExtensionConfig('chill_main', [
-            'cruds' => [
-                [
-                    'class' => Motive::class,
-                    'name' => 'motive',
-                    'base_path' => '/admin/ticket/motive',
-                    'form_class' => MotiveType::class,
-                    'controller' => MotiveController::class,
-                    'actions' => [
-                        'index' => [
-                            'template' => '@ChillTicket/Admin/Motive/index.html.twig',
-                            'role' => 'ROLE_ADMIN',
-                        ],
-                        'new' => [
-                            'role' => 'ROLE_ADMIN',
-                            'template' => '@ChillTicket/Admin/Motive/new.html.twig',
-                        ],
-                        'view' => [
-                            'role' => 'ROLE_ADMIN',
-                            'template' => '@ChillTicket/Admin/Motive/view.html.twig',
-                        ],
-                        'edit' => [
-                            'role' => 'ROLE_ADMIN',
-                            'template' => '@ChillTicket/Admin/Motive/edit.html.twig',
-                        ],
-                    ],
-                ],
-            ],
-        ]);
-    }
 }

src/Bundle/ChillTicketBundle/src/Entity/Motive.php

@@ -51,15 +51,13 @@ class Motive
     #[ORM\ManyToOne(targetEntity: Motive::class, inversedBy: 'children')]
     private ?Motive $parent = null;
 
+
     /**
      * @var Collection<int, Motive>&Selectable<int, Motive>
      */
-    #[ORM\OneToMany(mappedBy: 'parent', targetEntity: Motive::class)]
+    #[ORM\OneToMany(targetEntity: Motive::class, mappedBy: 'parent')]
     private Collection&Selectable $children;
 
-    #[ORM\Column(name: 'ordering', type: \Doctrine\DBAL\Types\Types::FLOAT, nullable: true, options: ['default' => '0.0'])]
-    private float $ordering = 0;
-
     public function __construct()
     {
         $this->storedObjects = new ArrayCollection();
@@ -220,14 +218,4 @@ class Motive
 
         return $collection;
     }
-
-    public function getOrdering(): float
-    {
-        return $this->ordering;
-    }
-
-    public function setOrdering(float $ordering): void
-    {
-        $this->ordering = $ordering;
-    }
 }

src/Bundle/ChillTicketBundle/src/Event/EmergencyStatusUpdateEvent.php

@@ -0,0 +1,26 @@
+<?php
+
+declare(strict_types=1);
+
+/*
+ * Chill is a software for social workers
+ *
+ * For the full copyright and license information, please view
+ * the LICENSE file that was distributed with this source code.
+ */
+
+namespace Chill\TicketBundle\Event;
+
+use Chill\TicketBundle\Entity\EmergencyStatusEnum;
+use Chill\TicketBundle\Entity\Ticket;
+
+final class EmergencyStatusUpdateEvent extends TicketUpdateEvent
+{
+    public function __construct(
+        Ticket $ticket,
+        public EmergencyStatusEnum $previousEmergencyStatus,
+        public EmergencyStatusEnum $newEmergencyStatus,
+    ) {
+        parent::__construct(TicketUpdateKindEnum::TOGGLE_EMERGENCY, $ticket);
+    }
+}

src/Bundle/ChillTicketBundle/src/Event/EventSubscriber/GeneratePostUpdateTicketEventSubscriber.php

@@ -0,0 +1,52 @@
+<?php
+
+declare(strict_types=1);
+
+/*
+ * Chill is a software for social workers
+ *
+ * For the full copyright and license information, please view
+ * the LICENSE file that was distributed with this source code.
+ */
+
+namespace Chill\TicketBundle\Event\EventSubscriber;
+
+use Chill\TicketBundle\Event\TicketUpdateEvent;
+use Chill\TicketBundle\Messenger\PostTicketUpdateMessage;
+use Symfony\Component\EventDispatcher\EventSubscriberInterface;
+use Symfony\Component\HttpKernel\Event\TerminateEvent;
+use Symfony\Component\HttpKernel\KernelEvents;
+use Symfony\Component\Messenger\MessageBusInterface;
+
+/**
+ * Subscribe to TicketUpdateEvents and dispatch a message for each one when the kernel terminates.
+ */
+final class GeneratePostUpdateTicketEventSubscriber implements EventSubscriberInterface
+{
+    /**
+     * @var list<PostTicketUpdateMessage>
+     */
+    private array $toDispatch = [];
+
+    public function __construct(private readonly MessageBusInterface $messageBus) {}
+
+    public static function getSubscribedEvents(): array
+    {
+        return [
+            TicketUpdateEvent::class => ['onTicketUpdate', 0],
+            KernelEvents::TERMINATE => ['onKernelTerminate', 8096],
+        ];
+    }
+
+    public function onTicketUpdate(TicketUpdateEvent $event): void
+    {
+        $this->toDispatch[] = new PostTicketUpdateMessage($event->ticket, $event->updateKind);
+    }
+
+    public function onKernelTerminate(TerminateEvent $event): void
+    {
+        foreach ($this->toDispatch as $message) {
+            $this->messageBus->dispatch($message);
+        }
+    }
+}

src/Bundle/ChillTicketBundle/src/Event/MotiveUpdateEvent.php

@@ -0,0 +1,31 @@
+<?php
+
+declare(strict_types=1);
+
+/*
+ * Chill is a software for social workers
+ *
+ * For the full copyright and license information, please view
+ * the LICENSE file that was distributed with this source code.
+ */
+
+namespace Chill\TicketBundle\Event;
+
+use Chill\TicketBundle\Entity\Motive;
+use Chill\TicketBundle\Entity\Ticket;
+
+final class MotiveUpdateEvent extends TicketUpdateEvent
+{
+    public function __construct(
+        Ticket $ticket,
+        public ?Motive $previousMotive = null,
+        public ?Motive $newMotive = null,
+    ) {
+        parent::__construct(TicketUpdateKindEnum::UPDATE_MOTIVE, $ticket);
+    }
+
+    public function hasChanges(): bool
+    {
+        return null !== $this->newMotive || null !== $this->previousMotive;
+    }
+}

src/Bundle/ChillTicketBundle/src/Event/PersonsUpdateEvent.php

@@ -0,0 +1,38 @@
+<?php
+
+declare(strict_types=1);
+
+/*
+ * Chill is a software for social workers
+ *
+ * For the full copyright and license information, please view
+ * the LICENSE file that was distributed with this source code.
+ */
+
+namespace Chill\TicketBundle\Event;
+
+use Chill\PersonBundle\Entity\Person;
+use Chill\TicketBundle\Entity\Ticket;
+
+class PersonsUpdateEvent extends TicketUpdateEvent
+{
+    public function __construct(Ticket $ticket)
+    {
+        parent::__construct(TicketUpdateKindEnum::UPDATE_PERSONS, $ticket);
+    }
+
+    /**
+     * @var list<Person>
+     */
+    public $personsAdded = [];
+
+    /**
+     * @var list<Person>
+     */
+    public $personsRemoved = [];
+
+    public function hasChanges(): bool
+    {
+        return count($this->personsAdded) > 0 || count($this->personsRemoved) > 0;
+    }
+}

src/Bundle/ChillTicketBundle/src/Event/PostTicketUpdateEvent.php

@@ -0,0 +1,29 @@
+<?php
+
+declare(strict_types=1);
+
+/*
+ * Chill is a software for social workers
+ *
+ * For the full copyright and license information, please view
+ * the LICENSE file that was distributed with this source code.
+ */
+
+namespace Chill\TicketBundle\Event;
+
+use Chill\TicketBundle\Entity\Ticket;
+
+/**
+ * Event triggered asynchronously after a ticket has been updated.
+ *
+ * This event is trigged by PostTicketUpdateMessageHandler, using Messenger component.
+ *
+ * To use a synchronous event, see @see{TicketUpdateEvent}
+ */
+class PostTicketUpdateEvent
+{
+    public function __construct(
+        public readonly TicketUpdateKindEnum $updateKind,
+        public readonly Ticket $ticket,
+    ) {}
+}

src/Bundle/ChillTicketBundle/src/Event/TicketUpdateEvent.php

@@ -0,0 +1,22 @@
+<?php
+
+declare(strict_types=1);
+
+/*
+ * Chill is a software for social workers
+ *
+ * For the full copyright and license information, please view
+ * the LICENSE file that was distributed with this source code.
+ */
+
+namespace Chill\TicketBundle\Event;
+
+use Chill\TicketBundle\Entity\Ticket;
+
+abstract class TicketUpdateEvent
+{
+    public function __construct(
+        public readonly TicketUpdateKindEnum $updateKind,
+        public readonly Ticket $ticket,
+    ) {}
+}

src/Bundle/ChillTicketBundle/src/Event/TicketUpdateKindEnum.php

@@ -0,0 +1,23 @@
+<?php
+
+declare(strict_types=1);
+
+/*
+ * Chill is a software for social workers
+ *
+ * For the full copyright and license information, please view
+ * the LICENSE file that was distributed with this source code.
+ */
+
+namespace Chill\TicketBundle\Event;
+
+enum TicketUpdateKindEnum: string
+{
+    case UPDATE_ADDRESSEE = 'UPDATE_ADDRESSEE';
+    case ADD_COMMENT  = 'ADD_COMMENT';
+    case TOGGLE_EMERGENCY = 'TOGGLE_EMERGENCY';
+    case TOGGLE_STATE = 'TOGGLE_STATE';
+    case UPDATE_MOTIVE  = 'UPDATE_MOTIVE';
+    case UPDATE_CALLER = 'UPDATE_CALLER';
+    case UPDATE_PERSONS = 'UPDATE_PERSONS';
+}

src/Bundle/ChillTicketBundle/src/Form/MotiveType.php

@@ -1,65 +0,0 @@
-<?php
-
-declare(strict_types=1);
-
-/*
- * Chill is a software for social workers
- *
- * For the full copyright and license information, please view
- * the LICENSE file that was distributed with this source code.
- */
-
-namespace Chill\TicketBundle\Form;
-
-use Chill\MainBundle\Form\Type\ChillCollectionType;
-use Chill\MainBundle\Form\Type\TranslatableStringFormType;
-use Chill\TicketBundle\Entity\EmergencyStatusEnum;
-use Chill\TicketBundle\MotiveDTO;
-use Symfony\Component\Form\AbstractType;
-use Symfony\Component\Form\Extension\Core\Type\CheckboxType;
-use Symfony\Component\Form\Extension\Core\Type\EnumType;
-use Symfony\Component\Form\Extension\Core\Type\TextareaType;
-use Symfony\Component\Form\FormBuilderInterface;
-use Symfony\Component\OptionsResolver\OptionsResolver;
-
-class MotiveType extends AbstractType
-{
-    public function buildForm(FormBuilderInterface $builder, array $options): void
-    {
-        $builder
-            ->add('label', TranslatableStringFormType::class, [
-                'label' => 'Label',
-                'required' => true,
-            ])
-            ->add('active', CheckboxType::class, [
-                'label' => 'Active',
-                'required' => false,
-            ])
-            ->add('makeTicketEmergency', EnumType::class, [
-                'class' => EmergencyStatusEnum::class,
-                'label' => 'emergency?',
-                'required' => false,
-                'placeholder' => 'Choose an option...',
-            ])
-            ->add('supplementaryComments', ChillCollectionType::class, [
-                'entry_type' => TextareaType::class,
-                'allow_add' => true,
-                'allow_delete' => true,
-                'by_reference' => true,
-                'label' => 'Supplementary comments',
-                'required' => false,
-            ]);
-    }
-
-    public function configureOptions(OptionsResolver $resolver): void
-    {
-        $resolver->setDefaults([
-            'data_class' => MotiveDTO::class,
-        ]);
-    }
-
-    public function getBlockPrefix(): string
-    {
-        return 'chill_ticketbundle_motive';
-    }
-}

src/Bundle/ChillTicketBundle/src/Menu/AdminMenuBuilder.php

@@ -1,45 +0,0 @@
-<?php
-
-declare(strict_types=1);
-
-/*
- * Chill is a software for social workers
- *
- * For the full copyright and license information, please view
- * the LICENSE file that was distributed with this source code.
- */
-
-namespace Chill\TicketBundle\Menu;
-
-use Chill\MainBundle\Routing\LocalMenuBuilderInterface;
-use Knp\Menu\MenuItem;
-use Symfony\Component\Security\Core\Authorization\AuthorizationCheckerInterface;
-
-class AdminMenuBuilder implements LocalMenuBuilderInterface
-{
-    public function __construct(protected AuthorizationCheckerInterface $authorizationChecker) {}
-
-    public function buildMenu($menuId, MenuItem $menu, array $parameters): void
-    {
-        if (!$this->authorizationChecker->isGranted('ROLE_ADMIN')) {
-            return;
-        }
-
-        $menu->addChild('Tickets', [
-            'route' => 'chill_ticket_admin_index',
-        ])
-            ->setAttribute('class', 'list-group-item-header')
-            ->setExtras([
-                'order' => 7500,
-            ]);
-
-        $menu->addChild('admin.ticket.motive.menu', [
-            'route' => 'chill_crud_motive_index',
-        ])->setExtras(['order' => 7510]);
-    }
-
-    public static function getMenuIds(): array
-    {
-        return ['admin_section', 'admin_ticket'];
-    }
-}

src/Bundle/ChillTicketBundle/src/Menu/PersonMenuBuilder.php

@@ -0,0 +1,69 @@
+<?php
+
+declare(strict_types=1);
+
+/*
+ * Chill is a software for social workers
+ *
+ * For the full copyright and license information, please view
+ * the LICENSE file that was distributed with this source code.
+ */
+
+namespace Chill\TicketBundle\Menu;
+
+use Chill\PersonBundle\Entity\Person;
+use Chill\PersonBundle\Security\Authorization\PersonVoter;
+use Chill\TicketBundle\Repository\TicketRepositoryInterface;
+use Chill\MainBundle\Routing\LocalMenuBuilderInterface;
+use Knp\Menu\MenuItem;
+use Symfony\Component\Security\Core\Authorization\AuthorizationCheckerInterface;
+use Symfony\Contracts\Translation\TranslatorInterface;
+
+/**
+ * Add menu entrie to person menu.
+ *
+ * Menu entries added :
+ *
+ * - person details ;
+ * - accompanying period (if `visible`)
+ *
+ * @implements LocalMenuBuilderInterface<array{person: Person}>
+ */
+class PersonMenuBuilder implements LocalMenuBuilderInterface
+{
+    public function __construct(
+        private readonly AuthorizationCheckerInterface $authorizationChecker,
+        private readonly TranslatorInterface $translator,
+        private readonly TicketRepositoryInterface $ticketRepository,
+    ) {}
+
+    /**
+     * @param array{person: Person} $parameters
+     *
+     * @return void
+     */
+    public function buildMenu($menuId, MenuItem $menu, array $parameters)
+    {
+        /** @var Person $person */
+        $person = $parameters['person'];
+
+        if ($this->authorizationChecker->isGranted(PersonVoter::SEE, $person)) {
+            $menu->addChild($this->translator->trans('chill_ticket.list.title_menu'), [
+                'route' => 'chill_person_ticket_list',
+                'routeParameters' => [
+                    'id' => $person->getId(),
+                ],
+            ])
+                ->setExtras([
+                    'order' => 150,
+                    'counter' => 0 < ($nbTickets = $this->ticketRepository->countOpenedByPerson($person))
+                        ? $nbTickets : null,
+                ]);
+        }
+    }
+
+    public static function getMenuIds(): array
+    {
+        return ['person'];
+    }
+}

src/Bundle/ChillTicketBundle/src/Messenger/Handler/PostTicketUpdateMessageHandler.php

@@ -0,0 +1,37 @@
+<?php
+
+declare(strict_types=1);
+
+/*
+ * Chill is a software for social workers
+ *
+ * For the full copyright and license information, please view
+ * the LICENSE file that was distributed with this source code.
+ */
+
+namespace Chill\TicketBundle\Messenger\Handler;
+
+use Chill\TicketBundle\Event\PostTicketUpdateEvent;
+use Chill\TicketBundle\Messenger\PostTicketUpdateMessage;
+use Chill\TicketBundle\Repository\TicketRepositoryInterface;
+use Symfony\Component\Messenger\Exception\UnrecoverableMessageHandlingException;
+use Symfony\Contracts\EventDispatcher\EventDispatcherInterface;
+
+final readonly class PostTicketUpdateMessageHandler
+{
+    public function __construct(
+        private EventDispatcherInterface $eventDispatcher,
+        private TicketRepositoryInterface $ticketRepository,
+    ) {}
+
+    public function __invoke(PostTicketUpdateMessage $event): void
+    {
+        $ticket = $this->ticketRepository->find($event->ticketId);
+
+        if (null === $ticket) {
+            throw new UnrecoverableMessageHandlingException('Ticket not found');
+        }
+
+        $this->eventDispatcher->dispatch(new PostTicketUpdateEvent($event->updateKind, $ticket));
+    }
+}

src/Bundle/ChillTicketBundle/src/Messenger/PostTicketUpdateMessage.php

@@ -0,0 +1,27 @@
+<?php
+
+declare(strict_types=1);
+
+/*
+ * Chill is a software for social workers
+ *
+ * For the full copyright and license information, please view
+ * the LICENSE file that was distributed with this source code.
+ */
+
+namespace Chill\TicketBundle\Messenger;
+
+use Chill\TicketBundle\Entity\Ticket;
+use Chill\TicketBundle\Event\TicketUpdateKindEnum;
+
+final readonly class PostTicketUpdateMessage
+{
+    public readonly int $ticketId;
+
+    public function __construct(
+        Ticket $ticket,
+        public TicketUpdateKindEnum $updateKind,
+    ) {
+        $this->ticketId = $ticket->getId();
+    }
+}

src/Bundle/ChillTicketBundle/src/MotiveDTO.php

@@ -1,64 +0,0 @@
-<?php
-
-declare(strict_types=1);
-
-/*
- * Chill is a software for social workers
- *
- * For the full copyright and license information, please view
- * the LICENSE file that was distributed with this source code.
- */
-
-namespace Chill\TicketBundle;
-
-use Chill\TicketBundle\Entity\EmergencyStatusEnum;
-use Chill\TicketBundle\Entity\Motive;
-use Doctrine\Common\Collections\ArrayCollection;
-use Doctrine\Common\Collections\Collection;
-use Symfony\Component\Validator\Constraints as Assert;
-
-class MotiveDTO
-{
-    public function __construct(
-        #[Assert\NotBlank()]
-        public array $label = [],
-        public bool $active = true,
-        public Collection $supplementaryComments = new ArrayCollection(),
-        public ?EmergencyStatusEnum $makeTicketEmergency = null,
-    ) {
-        if ($this->supplementaryComments->isEmpty()) {
-            $this->supplementaryComments = new ArrayCollection();
-        }
-    }
-
-    public static function fromMotive(Motive $motive): self
-    {
-        $supplementaryCommentsCollection = new ArrayCollection();
-
-        foreach ($motive->getSupplementaryComments() as $comment) {
-            $supplementaryCommentsCollection->add($comment['label']);
-        }
-
-        return new self(
-            label: $motive->getLabel(),
-            active: $motive->isActive(),
-            supplementaryComments: $supplementaryCommentsCollection,
-            makeTicketEmergency: $motive->getMakeTicketEmergency(),
-        );
-    }
-
-    public function applyToMotive(Motive $motive): void
-    {
-        $motive->setLabel($this->label);
-        $motive->setActive($this->active);
-        $motive->setMakeTicketEmergency($this->makeTicketEmergency);
-
-        $supplementaryCommentsArray = [];
-
-        foreach ($this->supplementaryComments as $supplementaryComment) {
-            $supplementaryCommentsArray[] = ['label' => $supplementaryComment];
-        }
-
-        $motive->setSupplementaryComment($supplementaryCommentsArray);
-    }
-}

src/Bundle/ChillTicketBundle/src/Repository/TicketRepository.php

@@ -11,6 +11,7 @@ declare(strict_types=1);
 
 namespace Chill\TicketBundle\Repository;
 
+use Chill\PersonBundle\Entity\Person;
 use Chill\TicketBundle\Entity\Ticket;
 use Doctrine\ORM\EntityManagerInterface;
 use Doctrine\Persistence\ObjectRepository;
@@ -61,4 +62,19 @@ final readonly class TicketRepository implements TicketRepositoryInterface
     {
         return $this->repository->findOneBy(['externalRef' => $extId]);
     }
+
+    /**
+     * Count tickets associated with a person where endDate is null.
+     */
+    public function countOpenedByPerson(Person $person): int
+    {
+        return (int) $this->objectManager->createQuery(
+            'SELECT COUNT(DISTINCT t.id) FROM '.$this->getClassName().' t
+             JOIN t.personHistories ph
+             WHERE ph.person = :person
+             AND ph.endDate IS NULL'
+        )
+            ->setParameter('person', $person)
+            ->getSingleScalarResult();
+    }
 }

src/Bundle/ChillTicketBundle/src/Repository/TicketRepositoryInterface.php

@@ -12,6 +12,7 @@ declare(strict_types=1);
 namespace Chill\TicketBundle\Repository;
 
 use Chill\TicketBundle\Entity\Ticket;
+use Chill\PersonBundle\Entity\Person;
 use Doctrine\Persistence\ObjectRepository;
 
 /**
@@ -25,4 +26,6 @@ interface TicketRepositoryInterface extends ObjectRepository
      * @return list<Ticket>
      */
     public function findAllOrdered(): array;
+
+    public function countOpenedByPerson(Person $person): int;
 }

src/Bundle/ChillTicketBundle/src/Resources/public/types.ts

@@ -177,8 +177,12 @@ export interface Ticket extends BaseTicket<"ticket_ticket:extended"> {
 }
 
 export interface TicketFilters {
+  byPerson: Person[];
+  byCreator: User[];
+  byAddressee: UserGroupOrUser[];
   byCurrentState: TicketState[];
   byCurrentStateEmergency: TicketEmergencyState[];
+  byMotives: Motive[];
   byCreatedAfter: string;
   byCreatedBefore: string;
   byResponseTimeExceeded: boolean;
@@ -198,7 +202,7 @@ export interface TicketFilterParams {
   byCreatedBefore?: string;
   byResponseTimeExceeded?: string;
   byAddresseeToMe?: boolean;
-  byTicketId?: number;
+  byTicketId?: number | null;
 }
 
 export interface TicketInitForm {

src/Bundle/ChillTicketBundle/src/Resources/public/vuejs/TicketApp/components/Addressee/AddresseeSelectorComponent.vue

@@ -1,16 +1,23 @@
 <template>
-  <pick-entity
-    uniqid="ticket-addressee-selector"
-    :types="['user', 'user_group']"
-    :picked="selectedEntities"
-    :suggested="suggestedValues"
-    :multiple="true"
-    :removable-if-set="true"
-    :display-picked="true"
-    :label="label"
-    @add-new-entity="addNewEntity"
-    @remove-entity="removeEntity"
-  />
+  <div
+    :class="{
+      'opacity-50': disabled,
+    }"
+    :style="disabled ? 'pointer-events: none;' : ''"
+  >
+    <pick-entity
+      uniqid="ticket-addressee-selector"
+      :types="['user', 'user_group']"
+      :picked="selectedEntities"
+      :suggested="suggestedValues"
+      :multiple="true"
+      :removable-if-set="true"
+      :display-picked="true"
+      :label="label"
+      @add-new-entity="addNewEntity"
+      @remove-entity="removeEntity"
+    />
+  </div>
 </template>
 
 <script lang="ts" setup>
@@ -33,9 +40,11 @@ const props = withDefaults(
     modelValue: Entities[];
     suggested: Entities[];
     label?: string;
+    disabled?: boolean;
   }>(),
   {
     label: trans(CHILL_TICKET_TICKET_ADD_ADDRESSEE_USER_LABEL),
+    disabled: false,
   },
 );
 

src/Bundle/ChillTicketBundle/src/Resources/public/vuejs/TicketApp/components/Motive/MotiveSelectorComponent.vue

@@ -16,6 +16,7 @@
           v-model="motive"
           class="form-control"
           @remove="(value: Motive) => $emit('remove', value)"
+          :disabled="disabled"
         >
           <template
             #option="{
@@ -95,6 +96,10 @@ const props = defineProps({
     type: Boolean,
     default: false,
   },
+  disabled: {
+    type: Boolean,
+    default: false,
+  },
 });
 const store = useStore();
 

src/Bundle/ChillTicketBundle/src/Resources/public/vuejs/TicketApp/components/Person/PersonsSelectorComponent.vue

@@ -1,16 +1,23 @@
 <template>
-  <pick-entity
-    uniqid="ticket-person-selector"
-    :types="types"
-    :picked="pickedEntities"
-    :suggested="suggestedValues"
-    :multiple="multiple"
-    :removable-if-set="true"
-    :display-picked="true"
-    :label="label"
-    @add-new-entity="addNewEntity"
-    @remove-entity="removeEntity"
-  />
+  <div
+    :class="{
+      'opacity-50': disabled,
+    }"
+    :style="disabled ? 'pointer-events: none;' : ''"
+  >
+    <pick-entity
+      uniqid="ticket-person-selector"
+      :types="types"
+      :picked="pickedEntities"
+      :suggested="suggestedValues"
+      :multiple="multiple"
+      :removable-if-set="true"
+      :display-picked="true"
+      :label="label"
+      @add-new-entity="addNewEntity"
+      @remove-entity="removeEntity"
+    />
+  </div>
 </template>
 
 <script setup lang="ts">
@@ -22,13 +29,19 @@ import PickEntity from "ChillMainAssets/vuejs/PickEntity/PickEntity.vue";
 // Types
 import { Entities, EntitiesOrMe, EntityType } from "ChillPersonAssets/types";
 
-const props = defineProps<{
-  modelValue: EntitiesOrMe[] | EntitiesOrMe | null;
-  suggested: Entities[];
-  multiple: boolean;
-  types: EntityType[];
-  label: string;
-}>();
+const props = withDefaults(
+  defineProps<{
+    modelValue: EntitiesOrMe[] | EntitiesOrMe | null;
+    suggested: Entities[];
+    multiple: boolean;
+    types: EntityType[];
+    label: string;
+    disabled?: boolean;
+  }>(),
+  {
+    disabled: false,
+  },
+);
 
 const emit = defineEmits<{
   "update:modelValue": [value: EntitiesOrMe[] | EntitiesOrMe | null];

src/Bundle/ChillTicketBundle/src/Resources/public/vuejs/TicketApp/components/Ticket/TicketSelector.vue

@@ -5,6 +5,7 @@
       type="number"
       class="form-control"
       :placeholder="trans(CHILL_TICKET_LIST_FILTER_TICKET_ID)"
+      :disabled="disabled"
       @input="
         ticketId = isNaN(Number(($event.target as HTMLInputElement).value))
           ? null
@@ -26,9 +27,15 @@
 import { ref, watch } from "vue";
 // Translation
 import { trans, CHILL_TICKET_LIST_FILTER_TICKET_ID } from "translator";
-const props = defineProps<{
-  modelValue: number | null;
-}>();
+const props = withDefaults(
+  defineProps<{
+    modelValue: number | null;
+    disabled?: boolean;
+  }>(),
+  {
+    disabled: false,
+  },
+);
 
 const ticketId = ref<number | null>(props.modelValue);
 

src/Bundle/ChillTicketBundle/src/Resources/public/vuejs/TicketList/App.vue

@@ -1,14 +1,12 @@
 <template>
   <div class="container-fluid">
-    <h1 class="text-primary">
-      {{ title }}
-    </h1>
     <div class="row">
       <div class="col-12 mb-4">
         <ticket-filter-list-component
           :resultCount="resultCount"
           :available-persons="availablePersons"
           :available-motives="availableMotives"
+          :ticket-filter-params="ticketFilterParams"
           @filters-changed="handleFiltersChanged"
         />
       </div>
@@ -35,7 +33,6 @@
         <ticket-list-component
           v-else
           :tickets="ticketList"
-          :title="title"
           :hasMoreTickets="pagination.next !== null"
           @fetchNextPage="fetchNextPage"
         />
@@ -61,8 +58,10 @@ import { Pagination } from "ChillMainAssets/lib/api/apiMethods";
 import { trans, CHILL_TICKET_LIST_LOADING_TICKET } from "translator";
 
 const store = useStore();
+const ticketFilterParams = window.ticketFilterParams
+  ? window.ticketFilterParams
+  : null;
 
-const title = window.title;
 const isLoading = ref(false);
 const ticketList = computed(
   () => store.getters.getTicketList as TicketSimple[],
@@ -90,12 +89,27 @@ const fetchNextPage = async () => {
 onMounted(async () => {
   isLoading.value = true;
   const filters: TicketFilterParams = {
-    byCurrentState: ["open"],
-    byCurrentStateEmergency: [],
-    byCreatedAfter: "",
-    byCreatedBefore: "",
-    byResponseTimeExceeded: "",
-    byAddresseeToMe: false,
+    byPerson: ticketFilterParams?.byPerson
+      ? ticketFilterParams.byPerson.map((person) => person.id)
+      : [],
+    byCreator: ticketFilterParams?.byCreator
+      ? ticketFilterParams.byCreator.map((creator) => creator.id)
+      : [],
+    byAddressee: ticketFilterParams?.byAddressee
+      ? ticketFilterParams.byAddressee.map((addressee) => addressee.id)
+      : [],
+    byCurrentState: ticketFilterParams?.byCurrentState ?? ["open"],
+    byCurrentStateEmergency: ticketFilterParams?.byCurrentStateEmergency ?? [],
+    byMotives: ticketFilterParams?.byMotives
+      ? ticketFilterParams.byMotives.map((motive) => motive.id)
+      : [],
+    byCreatedAfter: ticketFilterParams?.byCreatedAfter ?? "",
+    byCreatedBefore: ticketFilterParams?.byCreatedBefore ?? "",
+    byResponseTimeExceeded: ticketFilterParams?.byResponseTimeExceeded
+      ? "true"
+      : "",
+    byAddresseeToMe: ticketFilterParams?.byAddresseeToMe ?? false,
+    byTicketId: ticketFilterParams?.byTicketId ?? null,
   };
   try {
     await store.dispatch("fetchTicketList", filters);

src/Bundle/ChillTicketBundle/src/Resources/public/vuejs/TicketList/components/TicketFilterListComponent.vue

@@ -14,12 +14,13 @@
               trans(CHILL_TICKET_LIST_FILTER_PERSONS_CONCERNED)
             }}</label>
             <persons-selector
-              v-model="selectedPersons"
+              v-model="filters.byPerson"
               :suggested="availablePersons"
               :multiple="true"
               :types="['person']"
               id="personSelector"
               :label="trans(CHILL_TICKET_LIST_FILTER_BY_PERSON)"
+              :disabled="ticketFilterParams?.byPerson ? true : false"
             />
           </div>
 
@@ -28,12 +29,13 @@
               trans(CHILL_TICKET_LIST_FILTER_CREATORS)
             }}</label>
             <persons-selector
-              v-model="selectedCreator"
+              v-model="filters.byCreator"
               :suggested="[]"
               :multiple="true"
               :types="['user']"
               id="userSelector"
               :label="trans(CHILL_TICKET_LIST_FILTER_BY_CREATOR)"
+              :disabled="ticketFilterParams?.byCreator ? true : false"
             />
           </div>
 
@@ -42,10 +44,11 @@
               trans(CHILL_TICKET_LIST_FILTER_ADDRESSEES)
             }}</label>
             <addressee-selector-component
-              v-model="selectedAddressees"
+              v-model="filters.byAddressee"
               :suggested="[]"
               :label="trans(CHILL_TICKET_LIST_FILTER_BY_ADDRESSEES)"
               id="addresseeSelector"
+              :disabled="ticketFilterParams?.byAddressee ? true : false"
             />
           </div>
           <div class="col-md-6 mb-3">
@@ -60,12 +63,13 @@
                 :allow-parent-selection="true"
                 @remove="(motive) => removeMotive(motive)"
                 id="motiveSelector"
+                :disabled="ticketFilterParams?.byMotives ? true : false"
               />
 
               <div class="mb-2" style="min-height: 2em">
                 <div class="d-flex flex-wrap gap-2">
                   <span
-                    v-for="motive in selectedMotives"
+                    v-for="motive in filters.byMotives"
                     :key="motive.id"
                     class="badge bg-secondary d-flex align-items-center gap-1"
                   >
@@ -75,6 +79,7 @@
                       class="btn-close btn-close-white"
                       :aria-label="trans(CHILL_TICKET_LIST_FILTER_REMOVE)"
                       @click="removeMotive(motive)"
+                      :disabled="ticketFilterParams?.byMotives ? true : false"
                     ></button>
                   </span>
                 </div>
@@ -96,6 +101,7 @@
                   }"
                   @update:model-value="handleStateToggle"
                   id="currentState"
+                  :disabled="ticketFilterParams?.byCurrentState ? true : false"
                 />
               </div>
 
@@ -114,6 +120,9 @@
                   }"
                   @update:model-value="handleEmergencyToggle"
                   id="emergency"
+                  :disabled="
+                    ticketFilterParams?.byCurrentStateEmergency ? true : false
+                  "
                 />
               </div>
             </div>
@@ -129,6 +138,7 @@
                 class="form-check-input"
                 type="checkbox"
                 id="stateMe"
+                :disabled="ticketFilterParams?.byAddresseeToMe ? true : false"
               />
               <label class="form-check-label" for="stateMe">
                 {{ trans(CHILL_TICKET_LIST_FILTER_TO_ME) }}
@@ -142,6 +152,9 @@
                 v-model="filters.byResponseTimeExceeded"
                 @change="handleResponseTimeExceededChange"
                 id="responseTimeExceeded"
+                :disabled="
+                  ticketFilterParams?.byResponseTimeExceeded ? true : false
+                "
               />
               <label class="form-check-label" for="responseTimeExceeded">
                 {{ trans(CHILL_TICKET_LIST_FILTER_RESPONSE_TIME_EXCEEDED) }}
@@ -157,7 +170,11 @@
             <label class="form-label pe-2" for="ticketSelector">
               {{ trans(CHILL_TICKET_LIST_FILTER_BY_TICKET_ID) }}
             </label>
-            <ticket-selector v-model="filters.byTicketId" id="ticketSelector" />
+            <ticket-selector
+              v-model="filters.byTicketId"
+              id="ticketSelector"
+              :disabled="ticketFilterParams?.byTicketId ? true : false"
+            />
           </div>
         </div>
 
@@ -170,7 +187,12 @@
               default-value-time="00:00"
               :model-value-date="filters.byCreatedAfter"
               :model-value-time="byCreatedAfterTime"
-              :disabled="filters.byResponseTimeExceeded"
+              :disabled="
+                filters.byResponseTimeExceeded ||
+                ticketFilterParams?.byCreatedAfter
+                  ? true
+                  : false
+              "
               @update:modelValueDate="filters.byCreatedAfter = $event"
               @update:modelValueTime="byCreatedAfterTime = $event"
             />
@@ -183,7 +205,12 @@
               default-value-time="23:59"
               :model-value-date="filters.byCreatedBefore"
               :model-value-time="byCreatedBeforeTime"
-              :disabled="filters.byResponseTimeExceeded"
+              :disabled="
+                filters.byResponseTimeExceeded ||
+                ticketFilterParams?.byCreatedBefore
+                  ? true
+                  : false
+              "
               @update:modelValueDate="filters.byCreatedBefore = $event"
               @update:modelValueTime="byCreatedBeforeTime = $event"
             />
@@ -227,7 +254,6 @@ import {
   type TicketFilterParams,
   type TicketFilters,
 } from "../../../types";
-import { User, UserGroupOrUser } from "ChillMainAssets/types";
 
 // Translation
 import {
@@ -269,6 +295,7 @@ const props = defineProps<{
   availablePersons?: Person[];
   availableMotives: Motive[];
   resultCount: number;
+  ticketFilterParams: TicketFilters | null;
 }>();
 
 // Emits
@@ -276,74 +303,66 @@ const emit = defineEmits<{
   "filters-changed": [filters: TicketFilterParams];
 }>();
 
+const filtersInitValues: TicketFilters = {
+  byPerson: props.ticketFilterParams?.byPerson ?? [],
+  byCreator: props.ticketFilterParams?.byCreator ?? [],
+  byAddressee: props.ticketFilterParams?.byAddressee ?? [],
+  byCurrentState: props.ticketFilterParams?.byCurrentState ?? ["open"],
+  byCurrentStateEmergency:
+    props.ticketFilterParams?.byCurrentStateEmergency ?? [],
+  byMotives: props.ticketFilterParams?.byMotives ?? [],
+  byCreatedAfter: props.ticketFilterParams?.byCreatedAfter ?? "",
+  byCreatedBefore: props.ticketFilterParams?.byCreatedBefore ?? "",
+  byResponseTimeExceeded:
+    props.ticketFilterParams?.byResponseTimeExceeded ?? false,
+  byAddresseeToMe: props.ticketFilterParams?.byAddresseeToMe ?? false,
+  byTicketId: props.ticketFilterParams?.byTicketId ?? null,
+};
+
 // État réactif
-const filters = ref<TicketFilters>({
-  byCurrentState: ["open"],
-  byCurrentStateEmergency: [],
-  byCreatedAfter: "",
-  byCreatedBefore: "",
-  byResponseTimeExceeded: false,
-  byAddresseeToMe: false,
-  byTicketId: null,
-});
+const filters = ref<TicketFilters>({ ...filtersInitValues });
 
 const byCreatedAfterTime = ref("00:00");
 const byCreatedBeforeTime = ref("23:59");
+const isClosedToggled = ref(false);
+const isEmergencyToggled = ref(false);
 
-// Sélection des personnes
-const selectedPersons = ref<Person[]>([]);
 const availablePersons = ref<Person[]>(props.availablePersons || []);
-
-// Sélection des utilisateur assigné
-const selectedAddressees = ref<UserGroupOrUser[]>([]);
-
-// Séléction des créateurs
-const selectedCreator = ref<User[]>([]);
-
-// Sélection des motifs
 const selectedMotive = ref<Motive | null>();
-const selectedMotives = ref<Motive[]>([]);
 
-// Watchers pour les sélecteurs
 watch(selectedMotive, (newMotive) => {
-  if (newMotive && !selectedMotives.value.find((m) => m.id === newMotive.id)) {
-    selectedMotives.value.push(newMotive);
+  if (
+    newMotive &&
+    !filters.value.byMotives.find((m) => m.id === newMotive.id)
+  ) {
+    filters.value.byMotives = [...filters.value.byMotives, newMotive];
   }
 });
 
-// Computed pour les IDs des personnes sélectionnées
 const selectedPersonIds = computed(() =>
-  selectedPersons.value.map((person) => person.id),
+  filters.value.byPerson.map((person) => person.id),
 );
 
-// Computed pour les IDs des utilisateur ou groupes sélectionnées
 const selectedUserAddresseesIds = computed(() =>
-  selectedAddressees.value
+  filters.value.byAddressee
     .filter((addressee) => addressee.type === "user")
     .map((addressee) => addressee.id),
 );
 
 const selectedGroupAddresseesIds = computed(() =>
-  selectedAddressees.value
+  filters.value.byAddressee
     .filter((addressee) => addressee.type === "user_group")
     .map((addressee) => addressee.id),
 );
 
-// Computed pour les IDs des créateurs
 const selectedCreatorIds = computed(() =>
-  selectedCreator.value.map((creator) => creator.id),
+  filters.value.byCreator.map((creator) => creator.id),
 );
 
-// Computed pour les IDs des motifs sélectionnés
 const selectedMotiveIds = computed(() =>
-  selectedMotives.value.map((motive) => motive.id),
+  filters.value.byMotives.map((motive) => motive.id),
 );
 
-// Nouveaux états pour les toggles
-const isClosedToggled = ref(false);
-const isEmergencyToggled = ref(false);
-
-// Méthodes pour gérer les toggles
 const handleStateToggle = (value: boolean) => {
   if (value) {
     filters.value.byCurrentState = ["closed"];
@@ -379,12 +398,9 @@ const getMotiveDisplayName = (motive: Motive): string => {
 };
 
 const removeMotive = (motiveToRemove: Motive): void => {
-  const index = selectedMotives.value.findIndex(
-    (m) => m.id === motiveToRemove.id,
+  filters.value.byMotives = filters.value.byMotives.filter(
+    (m) => m.id !== motiveToRemove.id,
   );
-  if (index !== -1) {
-    selectedMotives.value.splice(index, 1);
-  }
   if (selectedMotive.value && motiveToRemove.id == selectedMotive.value.id) {
     selectedMotive.value = null;
   }
@@ -447,22 +463,12 @@ const applyFilters = (): void => {
 };
 
 const resetFilters = (): void => {
-  filters.value = {
-    byCurrentState: ["open"],
-    byCurrentStateEmergency: [],
-    byCreatedAfter: "",
-    byCreatedBefore: "",
-    byResponseTimeExceeded: false,
-    byAddresseeToMe: false,
-    byTicketId: null,
-  };
-  selectedPersons.value = [];
-  selectedCreator.value = [];
-  selectedAddressees.value = [];
-  selectedMotives.value = [];
+  filters.value = { ...filtersInitValues };
   selectedMotive.value = null;
   isClosedToggled.value = false;
   isEmergencyToggled.value = false;
+  byCreatedAfterTime.value = "00:00";
+  byCreatedBeforeTime.value = "23:59";
   applyFilters();
 };
 

src/Bundle/ChillTicketBundle/src/Resources/public/vuejs/TicketList/components/TicketListComponent.vue

@@ -97,7 +97,6 @@ import { useStore } from "vuex";
 defineProps<{
   tickets: TicketSimple[];
   hasMoreTickets: boolean;
-  title: string;
 }>();
 
 const emit = defineEmits<{

src/Bundle/ChillTicketBundle/src/Resources/public/vuejs/TicketList/index.ts

@@ -3,10 +3,12 @@ import { createApp } from "vue";
 import { store } from "../TicketApp/store";
 import VueToast from "vue-toast-notification";
 import "vue-toast-notification/dist/theme-sugar.css";
+import { TicketFilters } from "../../types";
 
 declare global {
   interface Window {
     title: string;
+    ticketFilterParams: TicketFilters;
   }
 }
 

src/Bundle/ChillTicketBundle/src/Resources/views/Admin/Motive/edit.html.twig

@@ -1,15 +0,0 @@
-{% extends '@ChillMain/CRUD/Admin/index.html.twig' %}
-
-{% block title %}
-    {% include('@ChillMain/CRUD/_edit_title.html.twig') %}
-{% endblock %}
-
-{% block js %}
-{{ parent() }}
-{% endblock %}
-
-{% block admin_content %}
-    {% embed '@ChillMain/CRUD/_edit_content.html.twig' %}
-        {% block content_form_actions_save_and_view %}{% endblock %}
-    {% endembed %}
-{% endblock %}

src/Bundle/ChillTicketBundle/src/Resources/views/Admin/Motive/index.html.twig

@@ -1,64 +0,0 @@
-{% extends '@ChillMain/Admin/layoutWithVerticalMenu.html.twig' %}
-
-{% block title %}{{ 'admin.motive.list.title'|trans }}{% endblock title %}
-
-{% block admin_content %}
-
-    <h1>{{ 'admin.motive.list.title'|trans }}</h1>
-
-	<table class="records_list table table-bordered border-dark">
-		<thead>
-			<tr>
-				<th>{{ 'Label'|trans }}</th>
-				<th>{{ 'Active'|trans }}</th>
-                <th>{{ 'emergency?'|trans }}</th>
-                <th>{{ 'Supplementary comments'|trans }}</th>
-                <th>&nbsp;</th>
-			</tr>
-		</thead>
-		<tbody>
-			{% for entity in entities %}
-				<tr>
-					<td>{{ entity.label|localize_translatable_string }}</td>
-					<td style="text-align:center;">
-						{%- if entity.isActive -%}
-							<i class="fa fa-check-square-o"></i>
-						{%- else -%}
-							<i class="fa fa-square-o"></i>
-						{%- endif -%}
-					</td>
-                    <td style="text-align:center;">
-                        {%- if entity.makeTicketEmergency -%}
-                            {{ entity.makeTicketEmergency.value|trans }}
-                        {%- else -%}
-                            -
-                        {%- endif -%}
-                    </td>
-                    <td style="text-align:center;">
-                        {{ entity.supplementaryComments|length }}
-                    </td>
-                    <td>
-						<ul class="record_actions">
-							<li>
-								<a href="{{ path('chill_crud_motive_view', { 'id': entity.id }) }}" class="btn btn-show" title="{{ 'show'|trans }}"></a>
-							</li>
-							<li>
-								<a href="{{ path('chill_crud_motive_edit', { 'id': entity.id }) }}" class="btn btn-edit" title="{{ 'edit'|trans }}"></a>
-							</li>
-						</ul>
-					</td>
-				</tr>
-			{% endfor %}
-		</tbody>
-	</table>
-
-    {{ chill_pagination(paginator) }}
-
-	<ul class="record_actions sticky-form-buttons">
-		<li>
-			<a href="{{ path('chill_crud_motive_new') }}" class="btn btn-create">
-				{{ 'admin.motive.new.title'|trans }}
-			</a>
-		</li>
-	</ul>
-{% endblock %}

src/Bundle/ChillTicketBundle/src/Resources/views/Admin/Motive/new.html.twig

@@ -1,15 +0,0 @@
-{% extends '@ChillMain/CRUD/Admin/index.html.twig' %}
-
-{% block title %}
-    {% include('@ChillMain/CRUD/_new_title.html.twig') %}
-{% endblock %}
-
-{% block js %}
-{{ parent() }}
-{% endblock %}
-
-{% block admin_content %}
-    {% embed '@ChillMain/CRUD/_new_content.html.twig' %}
-        {% block content_form_actions_save_and_show %}{% endblock %}
-    {% endembed %}
-{% endblock %}

src/Bundle/ChillTicketBundle/src/Resources/views/Admin/Motive/view.html.twig

@@ -1,68 +0,0 @@
-{% extends '@ChillMain/Admin/layoutWithVerticalMenu.html.twig' %}
-
-{% block title %}{{ 'admin.motive.view.title'|trans }}{% endblock title %}
-
-{% block admin_content %}
-
-    <h1>{{ 'admin.motive.view.title'|trans }}</h1>
-
-    <table class="record_properties table table-bordered">
-        <tbody>
-            <tr>
-                <th>{{ 'Id'|trans }}</th>
-                <td>{{ entity.id }}</td>
-            </tr>
-            <tr>
-                <th>{{ 'Label'|trans }}</th>
-                <td>{{ entity.label|localize_translatable_string }}</td>
-            </tr>
-            <tr>
-                <th>{{ 'Active'|trans }}</th>
-                <td style="text-align:center;">
-                    {%- if entity.isActive -%}
-                        <i class="fa fa-check-square-o"></i> {{ 'Yes'|trans }}
-                    {%- else -%}
-                        <i class="fa fa-square-o"></i> {{ 'No'|trans }}
-                    {%- endif -%}
-                </td>
-            </tr>
-            <tr>
-                <th>{{ 'emergency?'|trans }}</th>
-                <td>
-                    {%- if entity.makeTicketEmergency -%}
-                        {{ entity.makeTicketEmergency.value|trans }}
-                    {%- else -%}
-                        -
-                    {%- endif -%}
-                </td>
-            </tr>
-        </tbody>
-    </table>
-
-    {% if entity.supplementaryComments is not empty %}
-        <h2>{{ 'Supplementary comments'|trans }}</h2>
-        <div class="supplementary-comments">
-            {% for comment in entity.supplementaryComments %}
-                <div class="card mb-3">
-                    <div class="card-body">
-                        <div class="comment-content">
-                            {{ comment.label|raw }}
-                        </div>
-                    </div>
-                </div>
-            {% endfor %}
-        </div>
-    {% else %}
-        <h2>{{ 'Supplementary comments'|trans }}</h2>
-        <p class="text-muted">{{ 'No supplementary comments'|trans }}</p>
-    {% endif %}
-
-    <ul class="record_actions sticky-form-buttons">
-        <li class="cancel">
-            <a href="{{ path('chill_crud_motive_index') }}" class="btn btn-cancel">{{ 'Back to the list'|trans }}</a>
-        </li>
-        <li>
-            <a href="{{ path('chill_crud_motive_edit', { 'id': entity.id }) }}" class="btn btn-edit">{{ 'Edit'|trans }}</a>
-        </li>
-    </ul>
-{% endblock %}

src/Bundle/ChillTicketBundle/src/Resources/views/Admin/index.html.twig

@@ -1,13 +0,0 @@
-{% extends "@ChillMain/Admin/layoutWithVerticalMenu.html.twig" %}
-
-{% block vertical_menu_content %}
-    {{ chill_menu('admin_ticket', {
-        'layout': '@ChillMain/Admin/menu_admin_section.html.twig',
-    }) }}
-{% endblock %}
-
-{% block layout_wvm_content %}
-    {% block admin_content %}<!-- block content empty -->
-        <h1>{{ 'Tickets configuration' |trans }}</h1>
-    {% endblock %}
-{% endblock  %}

src/Bundle/ChillTicketBundle/src/Resources/views/Person/list.html.twig

@@ -0,0 +1,32 @@
+{% extends "@ChillPerson/Person/layout.html.twig"  %}
+{% set ticketTitle = 'chill_ticket.list.title_with_name'|trans({'%name%': person|chill_entity_render_string }) %}
+{% set activeRouteKey = 'chill_person_ticket_list' %}
+{% set ticketFilterParams = {
+    'byPerson': [person]
+} %}
+{% block title %}{{ ticketTitle }}{% endblock %}
+
+{% block css %}
+    {{ parent() }}
+    {{ encore_entry_link_tags('vue_ticket_list') }}
+{% endblock %}
+
+{% block js %}
+    {{ parent() }}
+    <script type="text/javascript">
+        window.ticketFilterParams = {{ ticketFilterParams|serialize|raw }};
+    </script>
+    {{ encore_entry_script_tags('vue_ticket_list') }}
+{% endblock %}
+
+{% block content %}
+    <h1>{{ ticketTitle }}</h1>
+
+    <div id="ticketList"></div>
+
+    <ul class="record_actions sticky-form-buttons">
+        <li>
+            <a href="{{ chill_path_add_return_path('chill_ticket_createticket__invoke') }}" class="btn btn-create">{{ 'Create'|trans }}</a>
+        </li>
+    </ul>
+{% endblock %}

src/Bundle/ChillTicketBundle/src/Resources/views/Ticket/list.html.twig

@@ -1,4 +1,6 @@
 {% extends '@ChillMain/layout.html.twig' %}
+{% set ticketTitle = 'chill_ticket.list.title'|trans %}
+{% block title %}{{ ticketTitle }}{% endblock %}
 
 {% block css %}
     {{ parent() }}
@@ -7,13 +9,11 @@
 
 {% block js %}
     {{ parent() }}
-    <script type="text/javascript">
-        window.title = "{{ 'chill_ticket.list.title'|trans|escape('js') }}";
-    </script>
     {{ encore_entry_script_tags('vue_ticket_list') }}
 {% endblock %}
 
 {% block content %}
+    <h1>{{ ticketTitle }}</h1>
     <div id="ticketList"></div>
 
     <ul class="record_actions sticky-form-buttons">

src/Bundle/ChillTicketBundle/src/config/services.yaml

@@ -17,6 +17,9 @@ services:
         tags:
             - controller.service_arguments
 
+    Chill\TicketBundle\Event\EventSubscriber\:
+        resource: '../Event/EventSubscriber/'
+
     Chill\TicketBundle\Repository\:
         resource: '../Repository/'
 
@@ -35,11 +38,11 @@ services:
     Chill\TicketBundle\Menu\:
         resource: '../Menu/'
 
+    Chill\TicketBundle\Messenger\Handler\:
+        resource: '../Messenger/Handler'
+
     Chill\TicketBundle\Validation\:
         resource: '../Validation/'
 
     Chill\TicketBundle\DataFixtures\:
         resource: '../DataFixtures/'
-
-    Chill\TicketBundle\Form\:
-        resource: '../Form/'

src/Bundle/ChillTicketBundle/src/migrations/Version20251022081554.php

@@ -1,34 +0,0 @@
-<?php
-
-declare(strict_types=1);
-
-/*
- * Chill is a software for social workers
- *
- * For the full copyright and license information, please view
- * the LICENSE file that was distributed with this source code.
- */
-
-namespace Chill\Migrations\Ticket;
-
-use Doctrine\DBAL\Schema\Schema;
-use Doctrine\Migrations\AbstractMigration;
-
-final class Version20251022081554 extends AbstractMigration
-{
-    public function getDescription(): string
-    {
-        return 'Add ordering property on motive entity';
-    }
-
-    public function up(Schema $schema): void
-    {
-        $this->addSql('ALTER TABLE chill_ticket.motive ADD ordering DOUBLE PRECISION DEFAULT \'0.0\'');
-        $this->addSql('UPDATE chill_ticket.motive SET ordering = id * 100');
-    }
-
-    public function down(Schema $schema): void
-    {
-        $this->addSql('ALTER TABLE chill_ticket.motive DROP ordering');
-    }
-}

src/Bundle/ChillTicketBundle/src/translations/messages+intl-icu.fr.yml

@@ -1,7 +1,9 @@
 restore: Restaurer
 chill_ticket:
   list:
-    title: Tickets
+    title: "Tickets"
+    title_with_name: "{name, select, null {Tickets} undefined {Tickets} other {Tickets de {name}}}"
+    title_menu: "Tickets de l'usager"
     title_previous_tickets: "{name, select, other {Précédent ticket de {name}} undefined {Précédent ticket}}"
     no_tickets: "Aucun ticket"
     loading_ticket: "Chargement des tickets..."
@@ -148,35 +150,3 @@ chill_ticket:
     open_new_tab: "Ouvrir dans un nouvel onglet"
     iframe_not_supported: "Votre navigateur ne supporte pas les iframes."
     click_to_open_pdf: "Cliquez ici pour ouvrir le PDF"
-
-admin:
-    ticket:
-        motive:
-            menu: Motifs
-    motive:
-        list:
-            title: Liste des motifs
-        view:
-            title: Le motif
-        new:
-            title: Créer un motif
-crud:
-    motive:
-        title_edit: Modifier le motif
-        new:
-          "Create a new motive": "Créer un nouveau motif"
-
-"Label": "Libellé"
-"Active": "Actif"
-"emergency?": "Urgent ?"
-"Supplementary comments": "Commentaires supplémentaires"
-"edit": "modifier"
-"show": "voir"
-"Yes": "Oui"
-"No": "Non"
-"Id": "ID"
-"Date": "Date"
-"User": "Utilisateur"
-"No supplementary comments": "Aucun commentaire supplémentaire"
-"Back to the list": "Retour à la liste"
-"Edit": "Modifier"

src/Bundle/ChillTicketBundle/tests/Action/Ticket/Handler/ChangeEmergencyStateCommandHandlerTest.php

@@ -16,9 +16,13 @@ use Chill\TicketBundle\Action\Ticket\Handler\ChangeEmergencyStateCommandHandler;
 use Chill\TicketBundle\Entity\EmergencyStatusEnum;
 use Chill\TicketBundle\Entity\EmergencyStatusHistory;
 use Chill\TicketBundle\Entity\Ticket;
+use Chill\TicketBundle\Event\EmergencyStatusUpdateEvent;
+use Chill\TicketBundle\Event\TicketUpdateEvent;
 use PHPUnit\Framework\TestCase;
+use Prophecy\Argument;
 use Prophecy\PhpUnit\ProphecyTrait;
 use Symfony\Component\Clock\MockClock;
+use Symfony\Contracts\EventDispatcher\EventDispatcherInterface;
 
 /**
  * @internal
@@ -36,7 +40,10 @@ final class ChangeEmergencyStateCommandHandlerTest extends TestCase
         // Create a YES emergency status history
         new EmergencyStatusHistory(EmergencyStatusEnum::YES, $ticket);
 
-        $handler = new ChangeEmergencyStateCommandHandler(new MockClock());
+        $eventDispatcher = $this->prophesize(EventDispatcherInterface::class);
+        $eventDispatcher->dispatch(Argument::type(EmergencyStatusUpdateEvent::class), TicketUpdateEvent::class)->shouldNotBeCalled();
+
+        $handler = new ChangeEmergencyStateCommandHandler(new MockClock(), $eventDispatcher->reveal());
         $command = new ChangeEmergencyStateCommand(EmergencyStatusEnum::YES);
 
         $result = $handler->__invoke($ticket, $command);
@@ -57,7 +64,17 @@ final class ChangeEmergencyStateCommandHandlerTest extends TestCase
         // Create a YES emergency status history
         new EmergencyStatusHistory(EmergencyStatusEnum::YES, $ticket);
 
-        $handler = new ChangeEmergencyStateCommandHandler(new MockClock());
+        $eventDispatcher = $this->prophesize(EventDispatcherInterface::class);
+        $eventDispatcher->dispatch(
+            Argument::that(
+                fn ($e) => $e instanceof EmergencyStatusUpdateEvent
+                && EmergencyStatusEnum::YES === $e->previousEmergencyStatus
+                && EmergencyStatusEnum::NO === $e->newEmergencyStatus
+            ),
+            TicketUpdateEvent::class
+        )->shouldBeCalled();
+
+        $handler = new ChangeEmergencyStateCommandHandler(new MockClock(), $eventDispatcher->reveal());
         $command = new ChangeEmergencyStateCommand(EmergencyStatusEnum::NO);
 
         $result = $handler->__invoke($ticket, $command);
@@ -90,7 +107,17 @@ final class ChangeEmergencyStateCommandHandlerTest extends TestCase
         // Create a NO emergency status history
         new EmergencyStatusHistory(EmergencyStatusEnum::NO, $ticket);
 
-        $handler = new ChangeEmergencyStateCommandHandler(new MockClock());
+        $eventDispatcher = $this->prophesize(EventDispatcherInterface::class);
+        $eventDispatcher->dispatch(
+            Argument::that(
+                fn ($e) => $e instanceof EmergencyStatusUpdateEvent
+                && EmergencyStatusEnum::NO === $e->previousEmergencyStatus
+                && EmergencyStatusEnum::YES === $e->newEmergencyStatus
+            ),
+            TicketUpdateEvent::class
+        )->shouldBeCalled();
+
+        $handler = new ChangeEmergencyStateCommandHandler(new MockClock(), $eventDispatcher->reveal());
         $command = new ChangeEmergencyStateCommand(EmergencyStatusEnum::YES);
 
         $result = $handler->__invoke($ticket, $command);

src/Bundle/ChillTicketBundle/tests/Action/Ticket/Handler/ReplaceMotiveCommandHandlerTest.php

@@ -19,16 +19,19 @@ use Chill\TicketBundle\Entity\EmergencyStatusEnum;
 use Chill\TicketBundle\Entity\Motive;
 use Chill\TicketBundle\Entity\MotiveHistory;
 use Chill\TicketBundle\Entity\Ticket;
+use Chill\TicketBundle\Event\MotiveUpdateEvent;
+use Chill\TicketBundle\Event\TicketUpdateEvent;
 use Doctrine\ORM\EntityManagerInterface;
 use Prophecy\Argument;
 use Prophecy\PhpUnit\ProphecyTrait;
 use Symfony\Bundle\FrameworkBundle\Test\KernelTestCase;
 use Symfony\Component\Clock\MockClock;
+use Symfony\Contracts\EventDispatcher\EventDispatcherInterface;
 
 /**
  * @internal
  *
- * @coversNothing
+ * @covers \Chill\TicketBundle\Action\Ticket\Handler\ReplaceMotiveCommandHandler
  */
 final class ReplaceMotiveCommandHandlerTest extends KernelTestCase
 {
@@ -37,14 +40,18 @@ final class ReplaceMotiveCommandHandlerTest extends KernelTestCase
     private function buildHandler(
         EntityManagerInterface $entityManager,
         ?ChangeEmergencyStateCommandHandler $changeEmergencyStateCommandHandler = null,
+        ?EventDispatcherInterface $eventDispatcher = null,
     ): ReplaceMotiveCommandHandler {
         $clock = new MockClock();
 
         if (null === $changeEmergencyStateCommandHandler) {
             $changeEmergencyStateCommandHandler = $this->prophesize(ChangeEmergencyStateCommandHandler::class)->reveal();
         }
+        if (null === $eventDispatcher) {
+            $eventDispatcher = $this->prophesize(EventDispatcherInterface::class)->reveal();
+        }
 
-        return new ReplaceMotiveCommandHandler($clock, $entityManager, $changeEmergencyStateCommandHandler);
+        return new ReplaceMotiveCommandHandler($clock, $entityManager, $changeEmergencyStateCommandHandler, $eventDispatcher);
     }
 
     public function testHandleOnTicketWithoutMotive(): void
@@ -61,7 +68,16 @@ final class ReplaceMotiveCommandHandlerTest extends KernelTestCase
             return $arg->getMotive() === $motive;
         }))->shouldBeCalled();
 
-        $handler = $this->buildHandler($entityManager->reveal());
+        $eventDispatcher = $this->prophesize(EventDispatcherInterface::class);
+        $eventDispatcher->dispatch(
+            Argument::that(fn ($event) => $event instanceof MotiveUpdateEvent
+                && $event->newMotive === $motive
+                && null === $event->previousMotive
+                && $event->hasChanges()),
+            TicketUpdateEvent::class
+        )->shouldBeCalled();
+
+        $handler = $this->buildHandler($entityManager->reveal(), null, $eventDispatcher->reveal());
 
         $handler->handle($ticket, new ReplaceMotiveCommand($motive));
 
@@ -83,7 +99,17 @@ final class ReplaceMotiveCommandHandlerTest extends KernelTestCase
             return $arg->getMotive() === $motive;
         }))->shouldBeCalled();
 
-        $handler = $this->buildHandler($entityManager->reveal());
+        $previous = $history->getMotive();
+        $eventDispatcher = $this->prophesize(EventDispatcherInterface::class);
+        $eventDispatcher->dispatch(
+            Argument::that(fn ($event) => $event instanceof MotiveUpdateEvent
+                && $event->newMotive === $motive
+                && $previous === $event->previousMotive
+                && $event->hasChanges()),
+            TicketUpdateEvent::class
+        )->shouldBeCalled();
+
+        $handler = $this->buildHandler($entityManager->reveal(), null, $eventDispatcher->reveal());
 
         $handler->handle($ticket, new ReplaceMotiveCommand($motive));
 
@@ -106,7 +132,10 @@ final class ReplaceMotiveCommandHandlerTest extends KernelTestCase
             return $arg->getMotive() === $motive;
         }))->shouldNotBeCalled();
 
-        $handler = $this->buildHandler($entityManager->reveal());
+        $eventDispatcher = $this->prophesize(EventDispatcherInterface::class);
+        $eventDispatcher->dispatch(Argument::any(), TicketUpdateEvent::class)->shouldNotBeCalled();
+
+        $handler = $this->buildHandler($entityManager->reveal(), null, $eventDispatcher->reveal());
 
         $handler->handle($ticket, new ReplaceMotiveCommand($motive));
 
@@ -134,10 +163,15 @@ final class ReplaceMotiveCommandHandlerTest extends KernelTestCase
             Argument::that(fn (ChangeEmergencyStateCommand $command) => EmergencyStatusEnum::YES === $command->newEmergencyStatus)
         )->shouldBeCalled();
 
+        // Expect event dispatch for motive update
+        $eventDispatcher = $this->prophesize(EventDispatcherInterface::class);
+        $eventDispatcher->dispatch(Argument::type(MotiveUpdateEvent::class), TicketUpdateEvent::class)->shouldBeCalled();
+
         // Create the handler with our mocks
         $handler = $this->buildHandler(
             $entityManager->reveal(),
-            $changeEmergencyStateCommandHandler->reveal()
+            $changeEmergencyStateCommandHandler->reveal(),
+            $eventDispatcher->reveal()
         );
 
         // Handle the command
@@ -166,10 +200,15 @@ final class ReplaceMotiveCommandHandlerTest extends KernelTestCase
             Argument::cetera()
         )->shouldNotBeCalled();
 
+        // Expect event dispatch for motive update
+        $eventDispatcher = $this->prophesize(EventDispatcherInterface::class);
+        $eventDispatcher->dispatch(Argument::type(MotiveUpdateEvent::class), TicketUpdateEvent::class)->shouldBeCalled();
+
         // Create the handler with our mocks
         $handler = $this->buildHandler(
             $entityManager->reveal(),
-            $changeEmergencyStateCommandHandler->reveal()
+            $changeEmergencyStateCommandHandler->reveal(),
+            $eventDispatcher->reveal()
         );
 
         // Handle the command

src/Bundle/ChillTicketBundle/tests/Action/Ticket/Handler/SetPersonsCommandHandlerTest.php

@@ -17,12 +17,15 @@ use Chill\TicketBundle\Action\Ticket\Handler\SetPersonsCommandHandler;
 use Chill\TicketBundle\Action\Ticket\SetPersonsCommand;
 use Chill\TicketBundle\Entity\PersonHistory;
 use Chill\TicketBundle\Entity\Ticket;
+use Chill\TicketBundle\Event\PersonsUpdateEvent;
+use Chill\TicketBundle\Event\TicketUpdateEvent;
 use Doctrine\ORM\EntityManagerInterface;
 use PHPUnit\Framework\TestCase;
 use Prophecy\Argument;
 use Prophecy\PhpUnit\ProphecyTrait;
 use Symfony\Component\Clock\MockClock;
 use Symfony\Component\Security\Core\Security;
+use Symfony\Contracts\EventDispatcher\EventDispatcherInterface;
 
 /**
  * @internal
@@ -42,7 +45,16 @@ final class SetPersonsCommandHandlerTest extends TestCase
         $entityManager->persist(Argument::that(fn ($arg) => $arg instanceof PersonHistory && $arg->getPerson() === $person1))->shouldBeCalledOnce();
         $entityManager->persist(Argument::that(fn ($arg) => $arg instanceof PersonHistory && $arg->getPerson() === $group1))->shouldBeCalledOnce();
 
-        $handler = $this->buildHandler($entityManager->reveal());
+        $eventDispatcher = $this->prophesize(EventDispatcherInterface::class);
+        $eventDispatcher->dispatch(
+            Argument::that(fn ($arg) => $arg instanceof PersonsUpdateEvent
+                && in_array($person1, $arg->personsAdded, true)
+                && in_array($group1, $arg->personsAdded, true)
+                && [] === $arg->personsRemoved),
+            TicketUpdateEvent::class
+        )->shouldBeCalled();
+
+        $handler = $this->buildHandler($entityManager->reveal(), $eventDispatcher->reveal());
 
         $handler->handle($ticket, $command);
 
@@ -59,7 +71,15 @@ final class SetPersonsCommandHandlerTest extends TestCase
         $entityManager = $this->prophesize(EntityManagerInterface::class);
         $entityManager->persist(Argument::that(fn ($arg) => $arg instanceof PersonHistory && $arg->getPerson() === $person))->shouldNotBeCalled();
 
-        $handler = $this->buildHandler($entityManager->reveal());
+        $eventDispatcher = $this->prophesize(EventDispatcherInterface::class);
+        $eventDispatcher->dispatch(
+            Argument::that(
+                fn ($arg) => $arg instanceof PersonsUpdateEvent
+            ),
+            TicketUpdateEvent::class
+        )->shouldNotBeCalled();
+
+        $handler = $this->buildHandler($entityManager->reveal(), $eventDispatcher->reveal());
 
         $handler->handle($ticket, $command);
 
@@ -78,7 +98,17 @@ final class SetPersonsCommandHandlerTest extends TestCase
         $entityManager = $this->prophesize(EntityManagerInterface::class);
         $entityManager->persist(Argument::that(fn ($arg) => $arg instanceof PersonHistory && $arg->getPerson() === $person2))->shouldBeCalled();
 
-        $handler = $this->buildHandler($entityManager->reveal());
+        $eventDispatcher = $this->prophesize(EventDispatcherInterface::class);
+        $eventDispatcher->dispatch(
+            Argument::that(
+                fn ($arg) => $arg instanceof PersonsUpdateEvent
+                && in_array($person, $arg->personsRemoved, true) && 1 === count($arg->personsRemoved)
+                && in_array($person2, $arg->personsAdded, true) && 1 === count($arg->personsAdded)
+            ),
+            TicketUpdateEvent::class
+        )->shouldBeCalled();
+
+        $handler = $this->buildHandler($entityManager->reveal(), $eventDispatcher->reveal());
 
         $handler->handle($ticket, $command);
 
@@ -95,18 +125,28 @@ final class SetPersonsCommandHandlerTest extends TestCase
         $entityManager = $this->prophesize(EntityManagerInterface::class);
         $entityManager->persist(Argument::that(fn ($arg) => $arg instanceof PersonHistory && $arg->getPerson() === $person))->shouldBeCalledOnce();
 
-        $handler = $this->buildHandler($entityManager->reveal());
+        $eventDispatcher = $this->prophesize(EventDispatcherInterface::class);
+        $eventDispatcher->dispatch(
+            Argument::that(
+                fn ($arg) => $arg instanceof PersonsUpdateEvent
+                && in_array($person, $arg->personsAdded, true) && 1 === count($arg->personsAdded)
+                && [] === $arg->personsRemoved
+            ),
+            TicketUpdateEvent::class
+        )->shouldBeCalled();
+
+        $handler = $this->buildHandler($entityManager->reveal(), $eventDispatcher->reveal());
 
         $handler->handle($ticket, $command);
 
         self::assertCount(1, $ticket->getPersons());
     }
 
-    private function buildHandler(EntityManagerInterface $entityManager): SetPersonsCommandHandler
+    private function buildHandler(EntityManagerInterface $entityManager, EventDispatcherInterface $eventDispatcher): SetPersonsCommandHandler
     {
         $security = $this->prophesize(Security::class);
         $security->getUser()->willReturn(new User());
 
-        return new SetPersonsCommandHandler(new MockClock(), $entityManager, $security->reveal());
+        return new SetPersonsCommandHandler(new MockClock(), $entityManager, $security->reveal(), $eventDispatcher);
     }
 }

src/Bundle/ChillTicketBundle/tests/Event/EventSubscriber/GeneratePostUpdateTicketEventSubscriberTest.php

@@ -0,0 +1,58 @@
+<?php
+
+declare(strict_types=1);
+
+/*
+ * Chill is a software for social workers
+ *
+ * For the full copyright and license information, please view
+ * the LICENSE file that was distributed with this source code.
+ */
+
+namespace Chill\TicketBundle\tests\Event\EventSubscriber;
+
+use Chill\TicketBundle\Entity\Ticket;
+use Chill\TicketBundle\Event\EventSubscriber\GeneratePostUpdateTicketEventSubscriber;
+use Chill\TicketBundle\Event\TicketUpdateEvent;
+use Chill\TicketBundle\Event\TicketUpdateKindEnum;
+use Chill\TicketBundle\Messenger\PostTicketUpdateMessage;
+use PHPUnit\Framework\TestCase;
+use Prophecy\Argument;
+use Prophecy\PhpUnit\ProphecyTrait;
+use Symfony\Component\HttpFoundation\Request;
+use Symfony\Component\HttpFoundation\Response;
+use Symfony\Component\HttpKernel\Event\TerminateEvent;
+use Symfony\Component\HttpKernel\KernelInterface;
+use Symfony\Component\Messenger\Envelope;
+use Symfony\Component\Messenger\MessageBusInterface;
+
+/**
+ * @covers \Chill\TicketBundle\Event\EventSubscriber\GeneratePostUpdateTicketEventSubscriber
+ *
+ * @internal
+ */
+class GeneratePostUpdateTicketEventSubscriberTest extends TestCase
+{
+    use ProphecyTrait;
+
+    public function testOnTicketUpdate(): void
+    {
+        $ticket = new Ticket();
+        $reflection = new \ReflectionClass(Ticket::class);
+        $idProperty = $reflection->getProperty('id');
+        $idProperty->setValue($ticket, 1);
+        $event = new class (TicketUpdateKindEnum::UPDATE_MOTIVE, $ticket) extends TicketUpdateEvent {};
+
+        $messageBus = $this->prophesize(MessageBusInterface::class);
+        $messageBus->dispatch(Argument::that(fn ($arg) => $arg instanceof PostTicketUpdateMessage && TicketUpdateKindEnum::UPDATE_MOTIVE === $arg->updateKind && 1 === $arg->ticketId))
+            ->will(fn ($args) => new Envelope($args[0]))
+            ->shouldBeCalled();
+
+        $eventSubscriber = new GeneratePostUpdateTicketEventSubscriber($messageBus->reveal());
+        $eventSubscriber->onTicketUpdate($event);
+
+        $kernel = $this->prophesize(KernelInterface::class);
+        $terminate = new TerminateEvent($kernel->reveal(), new Request(), new Response());
+        $eventSubscriber->onKernelTerminate($terminate);
+    }
+}

src/Bundle/ChillTicketBundle/tests/Messenger/Handler/PostTicketUpdateMessageHandlerTest.php

@@ -0,0 +1,92 @@
+<?php
+
+declare(strict_types=1);
+
+/*
+ * Chill is a software for social workers
+ *
+ * For the full copyright and license information, please view
+ * the LICENSE file that was distributed with this source code.
+ */
+
+namespace Chill\TicketBundle\tests\Messenger\Handler;
+
+use Chill\TicketBundle\Entity\Ticket;
+use Chill\TicketBundle\Event\PostTicketUpdateEvent;
+use Chill\TicketBundle\Event\TicketUpdateKindEnum;
+use Chill\TicketBundle\Messenger\PostTicketUpdateMessage;
+use Chill\TicketBundle\Messenger\Handler\PostTicketUpdateMessageHandler;
+use Chill\TicketBundle\Repository\TicketRepositoryInterface;
+use PHPUnit\Framework\TestCase;
+use Prophecy\Argument;
+use Prophecy\PhpUnit\ProphecyTrait;
+use Symfony\Component\Messenger\Exception\UnrecoverableMessageHandlingException;
+use Symfony\Contracts\EventDispatcher\EventDispatcherInterface;
+
+/**
+ * @covers \Chill\TicketBundle\Messenger\Handler\PostTicketUpdateMessageHandler
+ *
+ * @internal
+ */
+class PostTicketUpdateMessageHandlerTest extends TestCase
+{
+    use ProphecyTrait;
+
+    public function testDispatchesEventWhenTicketExists(): void
+    {
+        // Arrange: a Ticket with an ID
+        $ticket = new Ticket();
+        $reflection = new \ReflectionClass(Ticket::class);
+        $idProperty = $reflection->getProperty('id');
+        $idProperty->setValue($ticket, 123);
+
+        $message = new PostTicketUpdateMessage($ticket, TicketUpdateKindEnum::UPDATE_MOTIVE);
+
+        // Mock repository to return the Ticket when searching by id
+        $ticketRepository = $this->prophesize(TicketRepositoryInterface::class);
+        $ticketRepository->find(123)->willReturn($ticket)->shouldBeCalledOnce();
+
+        // Expect the dispatcher to dispatch a PostTicketUpdateEvent with correct data
+        $eventDispatcher = $this->prophesize(EventDispatcherInterface::class);
+        $eventDispatcher
+            ->dispatch(Argument::that(fn ($event) => $event instanceof PostTicketUpdateEvent
+                && TicketUpdateKindEnum::UPDATE_MOTIVE === $event->updateKind
+                && $event->ticket === $ticket))
+            ->will(fn ($args) => $args[0])
+            ->shouldBeCalledOnce();
+
+        $handler = new PostTicketUpdateMessageHandler($eventDispatcher->reveal(), $ticketRepository->reveal());
+
+        // Act
+        $handler($message);
+
+        // Assert: expectations asserted by Prophecy
+        self::assertTrue(true);
+    }
+
+    public function testThrowsWhenTicketNotFound(): void
+    {
+        // Arrange: a Ticket with an ID for the message, but repository will return null
+        $ticket = new Ticket();
+        $reflection = new \ReflectionClass(Ticket::class);
+        $idProperty = $reflection->getProperty('id');
+        $idProperty->setValue($ticket, 999);
+
+        $message = new PostTicketUpdateMessage($ticket, TicketUpdateKindEnum::UPDATE_MOTIVE);
+
+        $ticketRepository = $this->prophesize(TicketRepositoryInterface::class);
+        $ticketRepository->find(999)->willReturn(null)->shouldBeCalledOnce();
+
+        $eventDispatcher = $this->prophesize(EventDispatcherInterface::class);
+        $eventDispatcher->dispatch(Argument::any())->shouldNotBeCalled();
+
+        $handler = new PostTicketUpdateMessageHandler($eventDispatcher->reveal(), $ticketRepository->reveal());
+
+        // Assert: exception is thrown
+        $this->expectException(UnrecoverableMessageHandlingException::class);
+        $this->expectExceptionMessage('Ticket not found');
+
+        // Act
+        $handler($message);
+    }
+}