1.6 KiB
1.6 KiB
title, description, weight, layout, badge, badgeColor, demo
| title | description | weight | layout | badge | badgeColor | demo | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| Support pathways | Record the support pathways of the people you work with. | 2 | single | Support pathways | suivi-accompagnements |
|
Overview
Create and follow one or more support pathways for each service user, from the initial assessment through to the actions taken and the progress made. This feature allows fine-grained, personalised management of social support.
Key features
- Pathway creation: add and follow the different support pathways.
- Characterising pathways by social issue: define the characteristics and social challenges specific to each pathway.
- Scheduling appointments with SMS reminders: plan appointments and automate reminders by text message.
- Recording interactions: keep a record of exchanges and interactions with the service user.
- Turning advice and referrals into concrete actions: convert guidance into actions that can be tracked.
- Sharing information with colleagues through notifications: make collaboration and communication within the team easier.
- Comments: record comments about a service user's pathway and pin them to give them more visibility.
- Document generation: upload and organise every document the support pathway requires. You can also generate standard documents automatically using the information already entered in the tool.
- Tasks: easily plan and follow every support task: assign them, set deadlines and receive alerts so nothing is forgotten.