diff --git a/content/en/_index.md b/content/en/_index.md new file mode 100644 index 0000000..668141e --- /dev/null +++ b/content/en/_index.md @@ -0,0 +1,138 @@ +--- +title: Home +client_logos: + - name: "amli" + logo: "/images/logos/amli.png" + - name: "cigales" + logo: "/images/logos/cigales.jpg" + - name: "cire" + logo: "/images/logos/cire.png" + - name: "doucheflux" + logo: "/images/logos/doucheflux.jpg" + - name: "dune" + logo: "/images/logos/dune.png" + - name: "haute-vienne" + logo: "/images/logos/haute-vienne.png" + - name: "resad" + logo: "/images/logos/resad.png" + - name: "rixensart" + logo: "/images/logos/rixensart.webp" + - name: "samusocial" + logo: "/images/logos/samusocial.png" + - name: "SIDASOL" + logo: "/images/logos/SIDASOL.png" + - name: "SMES" + logo: "/images/logos/SMES.webp" + - name: "st-gilles" + logo: "/images/logos/st-gilles.jpg" + - name: "stemm" + logo: "/images/logos/stemm.png" + - name: "vendée" + logo: "/images/logos/vendée.png" + - name: "reseauhepatitec" + logo: "/images/logos/reseauhepatitec.webp" +--- + +{{< hero + headline="The free software built for social workers" + sub_headline="Make social support easier and better with a free, collaborative solution!" + primary_button_text="Try the demo" + primary_button_url="http://demo.chill.social/" + secondary_button_text="Book a demo" + secondary_button_url="/en/contact" + custom_class="hero" + hero_image="/images/hero-dashboard.webp" +>}} +{{< features-carousel title="Discover the features that make CHILL
an essential ally for social workers" background-color="#f1f5f9" >}} +{ + "features": [ + { + "title": "Service user records", + "titleBtn": "Service users", + "description": "CHILL gives you complete, structured management of individual case files, making personalised follow-up of every service user easier.", + "badge": "Service users", + "badgeColor": "suivi-usagers", + "image": "/images/features/HP-suiviusager.png", + "buttonText": "Learn more", + "buttonLink": "/en/features/suivi-usagers/", + "features": "Detailed individual record|Household management|Budget monitoring|Support contacts|Document generation|Task tracking", + "imagePosition": "right" + }, + { + "title": "Support pathways", + "titleBtn": "Support pathways", + "description": "Create and follow one or more support pathways for each service user, from the initial assessment through to the actions taken and the progress made.", + "badge": "Support pathways", + "badgeColor": "suivi-accompagnements", + "image": "/images/features/HP-accompagnement.png", + "buttonText": "Learn more", + "buttonLink": "/en/features/suivi-accompagnements/", + "features": "Pathway creation|Characterising pathways by social issue|Scheduling appointments with SMS reminders|Recording interactions|Turning advice and referrals into concrete actions|Sharing information with colleagues through notifications", + "imagePosition": "left" + }, + { + "title": "Document generation", + "titleBtn": "Documents", + "description": "Thanks to a system of customisable templates, you can automatically generate documents with a wide range of information already pre-filled from the data held in the application.", + "badge": "Documents", + "badgeColor": "generation-document", + "image": "/images/features/HP-documents.png", + "buttonText": "Learn more", + "buttonLink": "/en/features/generation-documents/", + "features": "Service user information|Household information|Financial or social details|And much more...", + "imagePosition": "right" + }, + { + "title": "Appointments", + "titleBtn": "Appointments", + "description": "Plan, organise and follow up your appointments efficiently, whether for yourself or for your colleagues.", + "badge": "Appointments", + "badgeColor": "rendez-vous", + "image": "/images/features/HP-rendez-vous.png", + "buttonText": "Learn more", + "buttonLink": "/en/features/rendez-vous/", + "features": "Adding availability slots|Scheduling appointments between colleagues|Synchronisation with electronic calendars (connectors for Outlook, Zimbra, etc.)|Optional SMS reminders|Turning an appointment into a recorded interaction" + }, + { + "title": "Decision tracking", + "titleBtn": "Decisions", + "description": "CHILL makes it easier to track and approve decisions within a team.", + "badge": "Decisions", + "badgeColor": "suivi-decisions", + "image": "/images/features/HP-décisions.png", + "buttonText": "Learn more", + "buttonLink": "/en/features/suivi-decisions/", + "features": "Structuring decisions and actions|Customising the workflow steps|Defining everyone's roles and responsibilities|Automatic notifications tied to decisions|Overall progress tracking", + "imagePosition": "right" + }, + { + "title": "Statistical reports", + "titleBtn": "Statistics", + "description": "CHILL makes it easy to generate and extract cross-referenced statistics on social support work and on beneficiaries.", + "badge": "Statistics", + "badgeColor": "rapports-statistiques", + "image": "/images/features/HP-exports.png", + "buttonText": "Learn more", + "buttonLink": "/en/features/rapports-statistiques", + "features": "Service user data|Household data|Support actions|Social issues|Appointments|And much more...", + "imagePosition": "left" + }, + + { + "title": "Access rights", + "titleBtn": "Access rights", + "description": "CHILL scrupulously respects the GDPR principles of privacy by design and security by design, letting administrators configure different roles, user circles and content access rules.", + "badge": "Access rights", + "badgeColor": "rapport-rgpd", + "image": "/images/features/HP-droitsdacces.png", + "buttonText": "Learn more", + "buttonLink": "/en/features/rapports-rgpd/", + "features": "", + "imagePosition": "left" + } + ] +} +{{< /features-carousel >}} +{{< client-logos title="They already trust CHILL" >}} + +{{< cta >}} diff --git a/content/en/contact.md b/content/en/contact.md new file mode 100644 index 0000000..fd40200 --- /dev/null +++ b/content/en/contact.md @@ -0,0 +1,45 @@ +--- +title: "Contact us" +layout: "simple" +contactForm: + title: "Contact form" + developers: + title: "Talk to the developers" + description: "There is a room on the Matrix messaging network where you can talk to the Chill developers." + linkDescription: "To join it, click the link below:" + linkLabel: "#chill-social-admin:matrix.org" + linkUrl: "https://matrix.to/#/#chill-social-admin:matrix.org" + qrLabel: "or scan the QR code:" + qrImg: "/images/chill-admin.png" + fields: + - name: "subject" + label: "Subject" + type: "select" + required: true + options: + - value: "demo" + label: "Request a demo" + - value: "quote" + label: "Request a quote" + - value: "training" + label: "Training" + - value: "support" + label: "Technical support" + + - value: "other" + label: "Other" + - name: "email" + label: "Email address" + type: "email" + required: true + - name: "message" + label: "Your message" + type: "textarea" + required: true + hint: "You may find the answer to your question in our [FAQ](/en/resources/faq)" + button: + label: "Send the message" + color: "primary" + size: "md" +--- +{{< contact-form >}} diff --git a/content/en/error.md b/content/en/error.md new file mode 100644 index 0000000..2a5fa97 --- /dev/null +++ b/content/en/error.md @@ -0,0 +1,6 @@ +--- +title: "Page not found" +layout: "simple" +--- + +The page you're looking for cannot be found; it has probably been moved. Use the menu to find it. diff --git a/content/en/features/_index.md b/content/en/features/_index.md new file mode 100644 index 0000000..dd5b719 --- /dev/null +++ b/content/en/features/_index.md @@ -0,0 +1,5 @@ +--- +title: "Features" +description: "Discover everything CHILL can do" +layout: "list" +--- diff --git a/content/en/features/generation-documents.md b/content/en/features/generation-documents.md new file mode 100644 index 0000000..3cd808d --- /dev/null +++ b/content/en/features/generation-documents.md @@ -0,0 +1,26 @@ +--- +title: "Document generation" +description: "Produce your documents quickly from templates." +weight: 3 +layout: "single" +badge: "Documents" +badgeColor: "generation-document" +demo: + images: + - "/images/features/HP-documents.png" + - "/images/features/documents1.png" + - "/images/features/fonc-doc3.png" + - "/images/features/document-example.png" + +--- + +## Overview + +Use the key information about the service user, the household, the support pathway and the budget to create standard documents. Each document can then follow a workflow and be linked to decision tracking, for support that is both effective and transparent. + +## Key features +The list of variables that can be pulled out of the tool is extensive, but the most frequently used are: +- **Service user information**: socio-professional details +- **Household information**: address, family ties, household composition +- **Support pathway information**: pathway caseworker, location, list of interactions and support actions +- **Budget information**: list of expenses and resources diff --git a/content/en/features/rapports-rgpd.md b/content/en/features/rapports-rgpd.md new file mode 100644 index 0000000..b425467 --- /dev/null +++ b/content/en/features/rapports-rgpd.md @@ -0,0 +1,24 @@ +--- +title: "Access rights" +description: "Protect your access and your data." +weight: 7 +layout: "single" +badge: "Access rights" +badgeColor: "rapport-rgpd" +demo: + images: + - "/images/features/HP-droitsdacces.png" + - "/images/features/permissions.png" + - "/images/features/permissions2.png" + - "/images/features/permissions3.png" + +--- + +## Overview + +Manage access rights to service user files by department and territory, and make certain files entirely confidential using permission groups. You can also easily retrace who accessed or modified which data. + +## Key features +- **Access rights management**: configure specific rights by role, department or territory. +- **Audit trail**: view and download the history of who accessed which files. +- **Private comments**: keep sensitive information secure with private notes. diff --git a/content/en/features/rapports-statistiques.md b/content/en/features/rapports-statistiques.md new file mode 100644 index 0000000..4ecfa48 --- /dev/null +++ b/content/en/features/rapports-statistiques.md @@ -0,0 +1,30 @@ +--- +title: "Statistical reports" +description: "Export statistics about your activity." +weight: 6 +layout: "single" +badge: "Statistics" +badgeColor: "rapports-statistiques" +demo: + images: + - "/images/features/HP-exports.png" + - "/images/features/stats.png" + - "/images/features/stats3.png" + + +--- + +## Overview + +Chill makes it easy to generate and analyse cross-referenced statistics, giving you a precise picture of social support work and of the people who benefit from it. Chill can export large volumes of data in various formats, applying a range of filters or groupings. + +## Key features + +- **Service user data**: analyse individual information. +- **Household data**: track statistics related to households. +- **Support actions**: measure the impact of the actions carried out. +- **Social issues**: identify the issues encountered. +- **Appointments**: track how appointments are scheduled and how they go. +- **Evaluations**: generate a complete list of evaluations, report their total number, and more. +- **Interactions**: identify their number, type, duration and other relevant characteristics. +- **Related activities**: count the number of related activities, the number of service users involved, and so on. diff --git a/content/en/features/rendez-vous.md b/content/en/features/rendez-vous.md new file mode 100644 index 0000000..f909423 --- /dev/null +++ b/content/en/features/rendez-vous.md @@ -0,0 +1,27 @@ +--- +title: "Appointments" +description: "Book appointments with service users and invite your colleagues." +weight: 4 +layout: "single" +badge: "Appointments" +badgeColor: "rendez-vous" +demo: + images: + - "/images/features/HP-rendez-vous.png" + - "/images/features/rdv2.png" + +--- + + + +## Overview + +Plan, organise and follow up your appointments efficiently, whether for yourself or for your colleagues. + +## Key features + +- **Adding availability slots**: easily create your availability slots so colleagues can offer you appointments that fit your schedule. +- **Scheduling appointments between colleagues**: organise appointments and invite other users straight from the tool, for simple and fast coordination. +- **Synchronisation with electronic calendars**: connect your Outlook, Zimbra, Google Calendar or other popular calendars for centralised, up-to-date appointment tracking. +- **SMS reminders**: notify service users ahead of appointments by text message, to reduce no-shows and improve punctuality. +- **Turning an appointment into a recorded interaction**: convert an appointment into an interaction when needed, so the service user's pathway stays precisely and fully documented. diff --git a/content/en/features/suivi-accompagnements.md b/content/en/features/suivi-accompagnements.md new file mode 100644 index 0000000..8d1df1e --- /dev/null +++ b/content/en/features/suivi-accompagnements.md @@ -0,0 +1,29 @@ +--- +title: "Support pathways" +description: "Record the support pathways of the people you work with." +weight: 2 +layout: "single" +badge: "Support pathways" +badgeColor: "suivi-accompagnements" +demo: + images: + - "/images/features/HP-accompagnement.png" + - "/images/features/fonc-accom-2.png" + - "/images/features/fonc-accom-3.png" +--- + +## Overview + +Create and follow one or more support pathways for each service user, from the initial assessment through to the actions taken and the progress made. This feature allows fine-grained, personalised management of social support. + +## Key features + +- **Pathway creation**: add and follow the different support pathways. +- **Characterising pathways by social issue**: define the characteristics and social challenges specific to each pathway. +- **Scheduling appointments with SMS reminders**: plan appointments and automate reminders by text message. +- **Recording interactions**: keep a record of exchanges and interactions with the service user. +- **Turning advice and referrals into concrete actions**: convert guidance into actions that can be tracked. +- **Sharing information with colleagues through notifications**: make collaboration and communication within the team easier. +- **Comments**: record comments about a service user's pathway and pin them to give them more visibility. +- **Document generation**: upload and organise every document the support pathway requires. You can also generate standard documents automatically using the information already entered in the tool. +- **Tasks**: easily plan and follow every support task: assign them, set deadlines and receive alerts so nothing is forgotten. diff --git a/content/en/features/suivi-decisions.md b/content/en/features/suivi-decisions.md new file mode 100644 index 0000000..488cb56 --- /dev/null +++ b/content/en/features/suivi-decisions.md @@ -0,0 +1,26 @@ +--- +title: "Decision tracking" +description: "Approve decisions through predefined workflows." +weight: 5 +layout: "single" +badge: "Decisions" +badgeColor: "suivi-decisions" +demo: + images: + - "/images/features/suividecisions2.png" + - "/images/features/HP-décisions.png" + - "/images/features/suividedecisions.png" +--- + +## Overview + +Chill makes it easier to track and approve decisions within a team, using processes tailored to the way your organisation works. The tracking process is organised into several steps. Between each step, users can apply decisions. Which steps exist, and which decisions are possible at each of them, can be configured for every installation. + +Decision tracking lets you follow how support actions evolve, as well as how documents progress within pathways or within the evaluations of the support actions of those pathways. + +## Key features +- **Structuring decisions and actions**: organise and classify your decisions clearly and consistently. +- **Customising the workflow steps**: adapt the approval steps to your own processes. +- **Defining everyone's roles and responsibilities**: assign clear responsibilities to each participant. +- **Automatic notifications tied to decisions**: receive real-time alerts as decisions move forward. +- **Overall progress tracking**: see the status of all your decisions at a glance. diff --git a/content/en/features/suivi-usagers.md b/content/en/features/suivi-usagers.md new file mode 100644 index 0000000..546dabf --- /dev/null +++ b/content/en/features/suivi-usagers.md @@ -0,0 +1,47 @@ +--- +title: "Service user records" +description: "Bring together the key information about the people you support." +weight: 1 +layout: "single" +badge: "Service users" +badgeColor: "suivi-usagers" +demo: + images: + - "/images/features/fonctionnalites-usager.png" + - "/images/features/fonctionnalites-usager2.png" + - "/images/features/fonctionnalites-usager3.png" + - "/images/features/fonctionnalités-usager4.png" + - "/images/features/fonctionnalités-usager5.png" + - "/images/features/fonctionnalites-usager6.png" + - "/images/features/fonctionnalites-usager7.png" +--- + + +## Overview + + +CHILL gives you complete, structured management of individual case files, making personalised follow-up of every service user easier. + + +## Key features + +* **Detailed individual record** + For each service user, a single record brings together all the essential information: surname, first name, date of birth and any other custom contact details. + +* **Household management** + Link each service user to a household, with a full history of its members. Handle complex situations such as shared custody or occasional members. + +* **Budget monitoring** + Record the monthly income and expenses of the service user and their household. Customise the expense and income categories to suit your needs.  + +* **Support contacts** + Identify and record third parties and support organisations: doctors, interpreters, relatives, neighbours or other service users. + +* **Document generation** + Upload and organise all kinds of documents: identity papers, proof of address, incoming letters and so on. You can also generate standard documents straight from the data in the record, which makes writing letters or reports much easier. + +* **Task tracking** + Record tasks to be carried out for each service user, such as appointment reminders or specific follow-ups. These tasks appear on your home page and can be given due dates so you can work proactively. + +* **Event participation** + See at a glance every event a service user has taken part in, and sign them up for upcoming events in seconds, for simple and effective follow-up. diff --git a/content/en/license.md b/content/en/license.md new file mode 100644 index 0000000..f133c7a --- /dev/null +++ b/content/en/license.md @@ -0,0 +1,26 @@ +--- +title: "License" +layout: "simple" +--- + +## MIT License + +Copyright (c) 2024 + +Permission is hereby granted, free of charge, to any person obtaining a copy +of this software and associated documentation files (the "Software"), to deal +in the Software without restriction, including without limitation the rights +to use, copy, modify, merge, publish, distribute, sublicense, and/or sell +copies of the Software, and to permit persons to whom the Software is +furnished to do so, subject to the following conditions: + +The above copyright notice and this permission notice shall be included in all +copies or substantial portions of the Software. + +THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR +IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, +FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE +AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER +LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, +OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE +SOFTWARE. diff --git a/content/en/pricing.md b/content/en/pricing.md new file mode 100644 index 0000000..f1dc3f8 --- /dev/null +++ b/content/en/pricing.md @@ -0,0 +1,117 @@ +--- +title: "An offer that fits your needs" + +description: "Depending on your organisation, the type of support you provide and the number of users, we have a tailored solution." +layout: "simple" +--- + + +{{< pricing-table-2 >}} +{ + "plans": [ + { + "name": "Free", + "price": "€0", + "price_unit": "perUser", + "description": "Self-hosted and fully autonomous.*", + "selfhosted": true, + "features": [ + "No licence fees", + "Access to all features", + "Access to all the documentation", + "Not hosted by Chill", + "No support, or on a time and materials basis at €110 per hour" + + ], + "additional_description": "* System administration skills required.", + "button": { + "text": "See the documentation", + "url": "/en/resources/installation/" + } + }, + { + "name": "Starter Pack", + "price": "€1,200", + "price_unit": "perYear", + "additional_price": "+ €1,400 set-up fee", + "additional_price_unit": "", + "description": "For organisations that want a minimum of hand-holding", + "features": [ + "Software installation", + "+1 day of configuration", + "2 hours of support in the first year", + "3 users included*", + "20 GB of document storage" + ], + "additional_description": "* From the 4th user onwards: €40 extra per year.", + "button": { + "text": "Request a quote", + "url": "/en/contact?subject=quote" + } + }, + { + "name": "Complete Pack", + "price": "€1,200", + "price_unit": "perYear", + "additional_price": "+ €2,800 set-up fee", + "additional_price_unit": "", + "description": "For organisations that want to delegate the configuration entirely.", + "featured": true, + "features": [ + "Everything in the Starter Pack *", + "+1 additional day of configuration" + ], + "additional_description": "* From the 4th user onwards: €40 extra per year.", + "button": { + "text": "Request a quote", + "url": "/en/contact?subject=quote" + } + }, + { + "name": "Bespoke Pack", + "price": "On request", + "description": "For organisations that need specific development work", + "features": [ + "Bespoke development", + "Dedicated project team", + "Ticketing tool", + "Regular updates", + "Support through the digital transition" + ], + "button": { + "text": "Request a quote", + "url": "/en/contact?subject=quote" + } + }, + { + "name": "Training", + "price": "€850", + "price_unit": "perDay", + "description": "Several options for getting to grips with the tool", + "features": [ + "On site", + "Remote", + "Short or long", + "Bespoke content" + ], "button": { + "text": "Contact us", + "url": "/en/contact?subject=training" + } + } + + ] +} +{{< /pricing-table-2 >}} +
+
+
+

All prices shown in this table are exclusive of VAT.

+
+
+ {{< pdf-download-link path="pdf/grille-tarifaire.pdf" text="Download the detailed price list" class="text-primary-500 underline font-semibold block mb-4" >}} +
+
+
+

This offer is provided by Champs Libres, the main publisher of the CHILL software. Other providers may be added in the future.

+
+
diff --git a/content/en/resources/blog/_index.md b/content/en/resources/blog/_index.md new file mode 100644 index 0000000..1ab6410 --- /dev/null +++ b/content/en/resources/blog/_index.md @@ -0,0 +1,5 @@ +--- +title: "Blog" +layout: "list" +draft: true +--- \ No newline at end of file diff --git a/content/en/resources/blog/blog1.md b/content/en/resources/blog/blog1.md new file mode 100644 index 0000000..244e5f5 --- /dev/null +++ b/content/en/resources/blog/blog1.md @@ -0,0 +1,23 @@ +--- +title: "Lorem ipsum dolor sit amet" +date: 2026-01-28 +author: "Champs-Libres" +description: "Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed do eiusmod tempor incididunt ut labore et dolore magna aliqua." +categories: ["Lorem"] +tags: ["ipsum", "dolor"] +featured_image: "/images/blog/3-motifannulation.png" +draft: true +--- + +Example showing how to insert an image + +* * * + +![](/images/blog/3-motifannulation.png) + +Heading +------------------------- + +Text + +* * * diff --git a/content/en/resources/blog/blog2.md b/content/en/resources/blog/blog2.md new file mode 100644 index 0000000..3e33ceb --- /dev/null +++ b/content/en/resources/blog/blog2.md @@ -0,0 +1,10 @@ +--- +title: "Lorem ipsum dolor sit amet" +date: 2026-01-28 +author: "Champs-Libres" +description: "Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed do eiusmod tempor incididunt ut labore et dolore magna aliqua." +categories: ["Lorem"] +tags: ["ipsum", "dolor"] +featured_image: "" +draft: true +--- diff --git a/content/en/resources/faq-questions.md b/content/en/resources/faq-questions.md new file mode 100644 index 0000000..959e71e --- /dev/null +++ b/content/en/resources/faq-questions.md @@ -0,0 +1,279 @@ +## GDPR and security + +### Does your software comply with the GDPR? + +Yes. Chill fully respects the principle of Privacy by Design, as defined by the GDPR. + +This means that the protection of personal data is taken into account from the moment the application is designed, and at every stage of its evolution. Our development teams systematically build security and confidentiality questions into every project from the outset. + +Here are a few concrete examples of that approach: + +- Chill offers fine-grained access rights management, with the option of restricting the visibility of data by centre or by department. +- Every new feature is reviewed for the access rights it requires, before it even goes into production. +- Development is based on Symfony, a well-established open source framework with robust security standards. +- The source code is open, which allows regular security audits and rapid improvements. + +### What is the minimum password complexity? + +The password must contain at least 9 characters, including: + +- an uppercase letter, +- a lowercase letter, +- a special character from: @#$%!,;:+"'-/{}\\\\\~=µ()£\]. + +All other characters are allowed as well. The complexity requirements can be increased if needed. + +### Do you use two-factor authentication? + +Two-factor authentication is available for organisations that have a SAMLv2 identity server. + +During 2026 it will be rolled out generally and become mandatory through our own identity server. + +### Is connection logging available? + +Yes, file consultations are recorded in access logs and stored for one year. Work is underway to make this history available from the administration interface. + +Detailed per-user action logging ("who did what" in the files) is not available yet, but can be the subject of specific development work. + +### Can single sign-on be set up? + +Yes, installing SSO (Single Sign-On) is possible to simplify authentication. You need an identity server for this. + + +### Can restricted rights be granted to external users? + +No. This feature does not exist: external people without a user account cannot access the tool. + +### Can we retrieve our data if the contract ends? + +Yes. If the software is hosted on our servers, we provide the complete database along with every document generated during the period of use. + +### Where is the data hosted? + +The data is hosted in France, at OVH. + +### Is there an automatic anonymisation function? +This feature is not available yet, but it is planned. It will allow a period, in years, to be set through the administration interface before data is automatically anonymised. + +### Can user profiles with specific rights be created? + +Yes. From the administration interface, you can create profiles with custom rights, combining: + +- Split by centre: a user only sees the service users of their own centre (e.g. "Centre Franche-Comté"). +- Split by department: a user only sees the service users linked to a specific field or department (e.g. a social worker specialising in socio-professional integration cannot see the interventions of their colleagues in the "parenting support" department). + +The functional administrator configures access rights per action (create an interaction, edit a document, etc.) according to the profiles. + +### What personal data do you collect? + +The software allows the collection of personal data relating to: + +- the identity of the service user, +- the management of their budget, +- social support actions, +- the documents associated with that support. + +This data is defined, collected and managed by our clients according to their own internal policies. + +Champs-Libres only handles hosting, without accessing the data, with the following exceptions: +- the phone number used to send text messages +- the email addresses used to send emails, whether to users of the software or to third parties; + +All other data processed by Champs-Libres is anonymised, pseudonymised, or not personal at all (e.g. number of emails sent, storage volume, number of active users, etc.). + +### What are these personal data used for? + +Champs-Libres does not process the personal data of service users for any purpose other than secure storage on behalf of the client. + +The data is used only for hosting management and invoicing. + +### Who has access to these personal data and to whom are they disclosed? +As regards the personal data of service users, our clients are the sole data controllers. Champs-Libres does not access them. + +As regards data related to hosting management: + +- only the system administrators of Champs-Libres have access to it, +- they may produce statistics for invoicing purposes, +- this data is only shared with clients on request, in order to substantiate an invoice. + +### How long is the data kept? +- Service user data: the retention period can be configured by each client. A dedicated module for configuring this period will be available during 2025. + +- Phone numbers used for text messages: kept for one year after invoicing. + + +### What security measures are in place to protect the data? + +- The database is hosted on a private internal network, within the OVH infrastructure. + +- Server access is limited to system administrators, and only through public/private key authentication. + +- Champs-Libres applies an internal security policy that is mandatory for all staff. + +- Encrypted backups are made at least three times a day and stored in a remote data centre. + +### Is there a procedure for responding to requests from service users (GDPR rights)? + +This procedure has to be put in place by the client. Champs-Libres does not have access to service user data and is therefore not in a position to respond directly to their requests (right of access, rectification, etc.). + +If a request is made (for example, obtaining the list of text messages sent to a number), the user should contact the client, who can then get in touch with us if needed. If the client does not respond, the user may contact us directly. + +### Do you have a procedure for notifying personal data breaches? + +Yes. + +An internal incident management procedure is in place. It requires us to: + +- document every personal data breach, +- systematically notify the client concerned, +- inform the competent supervisory authority, where the situation requires it, in accordance with the applicable regulations. + +## Features and adaptability + +### Can fields in the service user profile be hidden, added or renamed? + +Hiding: some fields can be hidden. + +Adding: yes, see the next question. + +Renaming: in some cases fields can be renamed. This is not available with our standard offer; additional maintenance costs have to be invoiced. + +### Can you record data point XYZ in a service user's file? + +Yes, there are two options depending on your needs: + +1. Adding custom fields + + Through the administration interface, you can configure additional fields in service user profiles (the term used by Chill). + + This method is quick and accessible, but these fields cannot be used for statistics or document generation. +2. Developing a dedicated module + + For more advanced needs (statistics, automatic document generation, business rules, etc.), a specific module can be developed, fully tailored to your activity. + + This option offers more possibilities but requires an investment in development and maintenance. + +### Can a new section (e.g. "Employment") be added to the profile? + +Yes, that is possible, but it requires specific development work. + +### Can new genders be added? +Yes, from the administration interface (Service user section). + +### Can fields be added to the advanced search? + +Yes, other search fields can be added through bespoke development. For example, searching by reference number. +During the first quarter of 2026, it will become possible to include searches on specific unique identifiers managed by the client. + +### Can the visibility of a pathway be restricted within a single team? + +Yes. A "confidential" label can be enabled on a pathway. It will then only be visible to the caseworker and to users with a specific right over confidential pathways. + + +### What are the archiving rules for pathways? +Draft: pathway awaiting validation. + +Active caseload: validated pathway, currently being followed. + +Outside the active caseload: no intervention for 6 months. + +Pre-archived: no intervention for more than 2 years. + +Closed: pathway completed. + +### Can a co-caseworker be added to a pathway? + +Not yet, but this feature is on our roadmap. + +### Can objectives be set and followed for each person supported? + +Yes. In each pathway, you can add: + +- support actions, +- the associated objectives and results. + +These elements can be edited through the administration interface and exported for statistical purposes. + +### Can support pathways be characterised? +Yes, through the use of social issues, which allow each pathway to be tagged. They can be defined for each interaction and are fully configurable by a functional administrator. + +### Can interviews with the service user be scheduled? +Yes. The Appointments tab lets you schedule interviews. An SMS reminder system is also available. + +### Can alerts be configured for upcoming actions? +Yes, through the Tasks tab. You can create tasks with alerts before the due date. For alerts tied directly to support actions, specific development work is required. + +### Can documents be stored, managed and shared? +Yes. The software allows you: + +- to record documents and link them to a service user or to their support pathway; +- to generate documents automatically (letters, forms, etc.) from the data held in the software. + +## Accessibility, usability and integration + +### Is the tool intuitive to pick up? + +Yes, but change management support is recommended to ensure a successful rollout. We offer: + +- user training, +- or train-the-trainer sessions for internal trainers. + +### Does the tool work across devices? +Yes, the software is accessible through a web browser, on desktop, tablet and mobile, with no installation. + +### Can the look and feel be customised (colours, interface)? +No, customising the look and feel (colours, themes, etc.) is not available. + + +### What is the accessibility rating? +We are actively working to improve digital accessibility, with regular fixes on critical points. + + +### Is voice note-taking possible? +This feature is currently being developed, at the request of a client using the tool in the field. + + +### Can we exchange messages with service users or let them upload documents? +No, that is not possible yet. This feature is currently being considered for future development. + +### Can professionals exchange information with each other? +Yes. Users can communicate through: + +- notifications available in several places in the software +- the events module, which allows shared events to be created \*\*\*\*(meetings, interventions, etc.). + +### Can the tool be integrated with other software? +Yes, that is possible. A technical analysis is needed to define: + +- the types of data to be exchanged, +- the formats, +- the tools involved. + +## Reporting and indicator tracking + +### Can a service user's complete profile be exported? +Yes, this is possible using a generated document that includes all the necessary data. + +### Can statistics be generated on pathways and actions? +Yes. The software offers: + +- more than 100 filters, +- more than 120 groupings. + +Custom exports can be saved and shared to make collective use easier. + +## Support and maintenance + +### Do you release regular updates? +Yes: + +- A minor version is released as soon as a new feature is ready. +- Fixes are published quickly after a bug is reported (generally within the week). +- These versions are then deployed automatically to hosted installations. + +### How does support work? +For large organisations: a ticket management tool is made available, plus a dedicated project manager. + +For smaller organisations: an account manager is assigned, on a non-exclusive basis. + +Support is available by email and telephone during office hours (9 a.m. to 5 p.m., Monday to Friday). diff --git a/content/en/resources/faq.md b/content/en/resources/faq.md new file mode 100644 index 0000000..9f404a6 --- /dev/null +++ b/content/en/resources/faq.md @@ -0,0 +1,7 @@ +--- +title: "Frequently asked questions" +description : "Here is a list of the questions we are asked most often about CHILL." +layout: "simple" +--- + +{{< faq faqPath="/content/en/resources/faq-questions.md" >}} diff --git a/content/en/resources/installation.md b/content/en/resources/installation.md new file mode 100644 index 0000000..5f22bdf --- /dev/null +++ b/content/en/resources/installation.md @@ -0,0 +1,38 @@ +--- +title: Installation +description: Installing and hosting Chill +card: "Chill is open source software available under the free AGPL licence. You can host it yourself or call on a provider to install and maintain it." +bgColor: "activity-sector" +layout: "gradient-card" +--- + +{{< gradient-card-section title="Self-hosted" description="If you have system administration skills, install CHILL on your own server from the Docker images. All you need is the technical documentation we provide." >}} + + Read the installation documentation + + +{{< /gradient-card-section >}} + +{{< gradient-card-section title="By the Champs Libres cooperative" description="Champs Libres is the founder and main publisher of CHILL. We hope other providers will join the list in the future. Get in touch with us if you would like to delegate the installation, hosting and maintenance of the tool. " >}} + + {{< bullet-list class="text-lg list-disc list-inside space-y-2" icon="check" >}} + - **Based in Namur, Belgium** + - **Secure hosting and maintenance** + - **Professional technical support** + {{< /bullet-list >}} + + + Visit the Champs-Libres website + +{{< /gradient-card-section >}} + +{{< gradient-card-section title="Talk to the developers" description="There is a room on the Matrix messaging network where you can talk to the Chill developers." >}} +
+

To join it, click the link below:

+ + #chill-social-admin:matrix.org + +

or scan the QR code:

+ Matrix QR code +
+{{< /gradient-card-section >}} diff --git a/content/en/resources/manuals.md b/content/en/resources/manuals.md new file mode 100644 index 0000000..fceaacb --- /dev/null +++ b/content/en/resources/manuals.md @@ -0,0 +1,34 @@ +--- +title: Manuals +description: Chill user manuals +card: "There is one manual for users and another one for administrators." +bgColor: "activity-sector" +layout: "gradient-card" +--- + + +{{< gradient-card-section title="Users" description="The **user** is the social worker who **uses Chill day to day**.">}} +
+ + Download the user manual + + + Online user manual + +
+{{< /gradient-card-section >}} + +{{< gradient-card-section title="Administrators" description="The **administrator** is a specific role, with access to an administration interface that allows them to adjust the **configuration of Chill**">}} +
+ + Download the administrator manual + + + Online administrator manual + +
+{{< /gradient-card-section >}} + +{{< gradient-card-section title="User training" description="Organise a training day on how to use Chill." >}} + Contact us +{{< /gradient-card-section >}} diff --git a/content/en/resources/technical-documentation.md b/content/en/resources/technical-documentation.md new file mode 100644 index 0000000..bd97b69 --- /dev/null +++ b/content/en/resources/technical-documentation.md @@ -0,0 +1,50 @@ +--- +title: Technical documentation +description: Technical resources for Chill developers +card: "Access the source code, the technical documentation and the development tools for Chill." +bgColor: "activity-sector" +layout: "gradient-card" +--- + +{{< gradient-card-section title="Chill source code" description="The Chill source code is hosted on GitLab." >}} +
+

The chill-bundles repository holds the core features of Chill. This repository is a set of Symfony bundles.

+ +

To deploy them, it is best to include them in a Symfony application by adding them to the Composer dependencies. This also makes it possible to customise the configuration and the runtime behaviour of the application.

+ + + Go to the GitLab repository + +
+{{< /gradient-card-section >}} + +{{< gradient-card-section title="Issues and tickets" description="Report bugs or suggest improvements." >}} +
+

Tickets about the Chill code live in the chill-bundles repository.

+ + + Browse the tickets + +
+{{< /gradient-card-section >}} + +{{< gradient-card-section title="Technical documentation" description="Read the full documentation for developers." >}} +
+

The Chill technical documentation covers the installation procedure, the configuration and the development of custom modules.

+ + + Read the documentation + +
+{{< /gradient-card-section >}} + +{{< gradient-card-section title="Talk to the developers" description="There is a room on the Matrix messaging network where you can talk to the Chill developers." >}} +
+

To join it, click the link below:

+ + #chill-social-admin:matrix.org + +

or scan the QR code:

+ Matrix QR code +
+{{< /gradient-card-section >}} diff --git a/content/en/resources/tutorials/Comment-consulter-un-ticket_.md b/content/en/resources/tutorials/Comment-consulter-un-ticket_.md new file mode 100644 index 0000000..5d32038 --- /dev/null +++ b/content/en/resources/tutorials/Comment-consulter-un-ticket_.md @@ -0,0 +1,80 @@ +--- +title: "How do I view a ticket?" +date: 2026-01-28 +author: "Champs-Libres" +description: "This guide explains how to quickly view a ticket for a patient." +categories: ["Tickets"] +tags: ["tickets", "viewing"] +featured_image: "/images/tutorials/625b9251-c57b-4fb4-8bb3-a3813be0d1fc.png" +pdf: "/pdf/tutorials/Comment-consulter-un-ticket.pdf" +--- + +Viewing a ticket +---------------- + +To view a ticket, you can open it from your "my tickets" tab or from the "tickets" sub-section, using the blue eye icon. + +* * * + +![](/images/tutorials/b5ffd8d5-514d-4168-b78f-35c8b010e4f9.png) + +Opening a ticket +---------------- + +Clicking the eye icon gives you a quick overview of the ticket and lets you edit some of its details. + +* * * + +![](/images/tutorials/2562748e-e6c9-447b-b1aa-969dc71503c8.png) + +Finding a ticket through the "patient" search bar +------------------------------------------------- + +You can also reach a ticket through the "patient" record. Search for the patient by typing their name in the search bar on the home page. + +* * * + +![](/images/tutorials/bf78472d-8fc9-4090-a0d9-9cac290abf70.png) + +Finding and opening the "patient" record +---------------------------------------- + +Open the patient record using the blue eye icon. + +* * * + +![](/images/tutorials/17cb6360-1d15-42b6-849c-e1ebf21f139d.png) + +Reaching the service user's tickets +----------------------------------- + +Click the "service user's tickets" tab to see their tickets. + +* * * + +![](/images/tutorials/1ca4c9fc-7a3f-4ee3-9034-525a95d233cb.png) + +Seeing a patient's previous tickets +----------------------------------- + +To see a patient's previous tickets, click "edit" and then "previous tickets". + +* * * + +![](/images/tutorials/e257a97b-6884-4094-9c5b-18e772670f84.png) + +Viewing previous tickets +------------------------ + +The "previous tickets" button shows the number of tickets relating to this patient. + +* * * + +![](/images/tutorials/832d5750-7626-430c-ae8d-c5269f646674.png) + +Moving from one ticket to another +--------------------------------- + +After clicking "previous tickets", you can see the patient's other tickets and browse and open their details. + +* * * diff --git a/content/en/resources/tutorials/Comment-créer-des-plages-de-disponibilité_.md b/content/en/resources/tutorials/Comment-créer-des-plages-de-disponibilité_.md new file mode 100644 index 0000000..890408b --- /dev/null +++ b/content/en/resources/tutorials/Comment-créer-des-plages-de-disponibilité_.md @@ -0,0 +1,98 @@ +--- +title: "How do I create availability slots?" +date: 2026-01-28 +author: "Champs-Libres" +description: "This guide explains how to create availability slots so appointments can be booked afterwards." +categories: ["Appointments"] +tags: ["availability", "appointments"] +featured_image: "/images/tutorials/65077ad2-e882-491a-bb79-123cc45c365d-thumb-UecjtYQCiB7aYk8HOo6U375Pdj21j5.png" +pdf: "/pdf/tutorials/Comment-creer-des-plages-de-disponibilite.pdf" +--- + +Opening the main menu +--------------------- + +Click the Welcome menu + +* * * + +![](/images/tutorials/22e011e8-0e2a-419b-a022-c283f32ed739-thumb-OOaroJd1RUH14O0FnGBGT89ksssRcR.png) + +Opening the My appointments sub-menu +------------------------------------ + +Click the My appointments sub-menu + +* * * + +![](/images/tutorials/68844f51-4ae3-4b60-8d5a-f1091cc1a778-thumb-qZWoaCt6WKzmsNk3ejr7XrihNQbOz4.png) + +Selecting the location of the appointment +----------------------------------------- + +Select the location of the appointment from the drop-down menu + +* * * + +![](/images/tutorials/fb544e90-c3e0-409e-b874-131533bf4bb2-thumb-69LNdOGa8M6740O7t77nisVpgBFime.png) + +Selecting the length of the slots +--------------------------------- + +Select the length of the appointment slots using the drop-down menu. + +* * * + +![](/images/tutorials/cf010960-275a-4e8c-bc15-367021d24417-thumb-TieYRvdvLVpqnpGrQwkL3jSoT3PXeU.png) + +Customising the calendar display +-------------------------------- + +Customise the calendar display by including weekends or not, and by switching between a daily (day) and a weekly (week) view. + +* * * + +![](/images/tutorials/cd35128c-5e1b-4775-b3d1-7f94a7bea365-thumb-HcNmMMhX7Z7dC8mZLIRJ3IkCpGUPHI.png) + +Viewing availability slots with no appointment +---------------------------------------------- + +This view shows you every availability slot recorded in the calendar, with its time range and location. These slots are still free, with no appointment booked. + +* * * + +![](/images/tutorials/90171697-b4f2-4613-903d-72dac0665ba1-thumb-y3TgmYPspw1ewGbEyDa5Afp69RQo97.png) + +Adding an availability slot +--------------------------- + +To add an availability slot, select a start time and an end time. The slot is then displayed with its schedule details and its location. + +* * * + +![](/images/tutorials/2da3ce42-95a0-42c6-9cb0-156f97f8def7-thumb-1IaBt5XEOU78u9OmstrfkPqOW5vPgF.png) + +Changing the location of an availability slot +--------------------------------------------- + +To change a location, click the availability slot, choose another location and save. + +* * * + +![](/images/tutorials/3e72ecea-7094-49f7-8e62-d8741fbd28a5-thumb-J4ob3IQQ6plxkaz03SiJiTi1tOjyYs.png) + +Deleting an availability slot +----------------------------- + +To delete an availability slot, click the small cross. + +* * * + +![](/images/tutorials/6075d88b-54d2-4cf8-890a-b558cadc78d4-thumb-NFS856lL1fOFITPE3ZF11sWFgHZa9u.png) + +Copying availability slots +-------------------------- + +You can copy availability slots from one day or week to another using the bar underneath. + +* * * diff --git a/content/en/resources/tutorials/Comment-créer-un-rendez-vous-pour-un-autre-utilisateur_-Comment-inviter-un-autre-utilisateur-à-un-rendez-vous_.md b/content/en/resources/tutorials/Comment-créer-un-rendez-vous-pour-un-autre-utilisateur_-Comment-inviter-un-autre-utilisateur-à-un-rendez-vous_.md new file mode 100644 index 0000000..134e612 --- /dev/null +++ b/content/en/resources/tutorials/Comment-créer-un-rendez-vous-pour-un-autre-utilisateur_-Comment-inviter-un-autre-utilisateur-à-un-rendez-vous_.md @@ -0,0 +1,80 @@ +--- +title: "How do I create an appointment for, or invite, another user?" +date: 2026-01-28 +author: "Champs-Libres" +description: "This guide explains how to create an appointment in another user's calendar, or how to invite another user to an appointment." +categories: ["Appointments"] +tags: ["appointments", "invitation"] +featured_image: "/images/tutorials/112365c2-b075-4dcd-90d8-c1edb2234839-thumb-DctkSrpXioN66cYOgVvldIKcG1HbcN.png" +pdf: "/pdf/tutorials/Comment-creer-un-rendez-vous-pour-un-autre-utilisateur_-Comment-inviter-un-autre-utilisateur-a-un-rendez-vous_.pdf" +--- + +Opening the Appointments menu in the service user's pathway +----------------------------------------------------------- + +Click "create" to create a new appointment for a user other than the caseworker. + +* * * + +![](/images/tutorials/0e08d373-d85c-41e4-87ee-178d54608b23-thumb-AFVxU6J4jogRrznHN3gCCxHIx3tSrd.png) + +Choosing the main user +---------------------- + +Choose the main user for the appointment. It is this person's calendar that will be shown below. + +* * * + +![](/images/tutorials/54f3e8cc-9736-48b3-8688-3617736b1ec9-thumb-EPP0iv3GeSFPNW7kplg0HJUmBBp1tf.png) + +Adding the parties involved +--------------------------- + +Under the parties involved, add the service user concerned. + +* * * + +![](/images/tutorials/505a29ac-3190-4f4f-8df0-4bcd862c2a24-thumb-uTzyXNT1k4a1uwYH2blhIWiXtE2qKh.png) + +Selecting a time slot +--------------------- + +The main user's calendar is displayed with their availability slots (and the location). Select one of them. Note that you cannot book appointments outside the availability slots created by the main user. If you click outside those slots, the software will ask whether you want to become the main user again. Two calendars will then be displayed, showing the availability of the main user as well as your own. + +* * * + +![](/images/tutorials/44d2994e-bc3c-4f46-99ed-896edaef0372-thumb-UfcJX02NEVVkWpnVySZaAq8iFDn28d.png) + +Adding other people involved +---------------------------- + +If you want to add people to your appointment, you can add them under the parties involved. Their calendars and their availability will be displayed. Note that for the CHILL availability slots to appear, the small Availability toggle must be switched on (which is not the case in the screenshot). Make sure to enable it (see the next screenshot). + +* * * + +![](/images/tutorials/37950f7f-a10e-4890-a90d-f367642e0716-thumb-pGWIU4AUglpkK0VKCYkrywvOinYqVn.png) + +Viewing CHILL availability and the external calendar +----------------------------------------------------- + +CHILL availability is displayed if the left-hand toggle is enabled. Appointments from external calendars are displayed if the right-hand toggle is enabled. In this example, the CHILL availability of "Seforme" and their external calendar will be visible. The CHILL availability of "écoute" will not be visible, but their external calendar will (if synchronised). + +* * * + +![](/images/tutorials/d3bf33d1-f371-4f30-a206-7494c4e13fa2-thumb-DyXqqyLu4fLMvQTwQQvWjHlISJSird.png) + +Seeing the invitations of the people involved +--------------------------------------------- + +People who have been invited to an APPOINTMENT will see a "my invitations" sub-menu in their profile, showing the number of pending invitations. In this example, 1 invitation is pending. + +* * * + +![](/images/tutorials/88943080-ef2e-4115-b490-67712dc098f7-thumb-IQ0MtGKwjm92slNbmZZkHZNZoeJF0V.png) + +Accepting an appointment invitation +----------------------------------- + +The details of the appointment are displayed. To respond, click respond. Several options are available: accept, decline or accept tentatively. + +* * * diff --git a/content/en/resources/tutorials/Comment-créer-un-ticket_.md b/content/en/resources/tutorials/Comment-créer-un-ticket_.md new file mode 100644 index 0000000..1da88eb --- /dev/null +++ b/content/en/resources/tutorials/Comment-créer-un-ticket_.md @@ -0,0 +1,169 @@ +--- +title: "How do I create a ticket?" +date: 2026-01-28 +author: "Champs-Libres" +description: "This guide explains how to create a ticket and which fields have to be filled in." +categories: ["Tickets"] +tags: ["tickets", "creation"] +featured_image: "/images/tutorials/0ddfc8ff-c7bd-476f-ad70-40a90fc7d83f.png" +pdf: "/pdf/tutorials/Comment-creer-un-ticket_.pdf" +--- +Reaching the creation menu +-------------------------- + +Reach the ticket creation menu through the "tickets" sub-menu in the "sections" menu. + +* * * + +![](/images/tutorials/3245759e-75c2-4933-9846-3bbfe643438a.png) + +Creating a new ticket +--------------------- + +At the bottom of the page, click the green "Create" button. This ticket creation window opens automatically, with the caller's number if it is recognised. + +* * * + +![](/images/tutorials/7ba92306-aa58-4b1e-a843-72dbe535129c.png) + +Marking a ticket as urgent +-------------------------- + +If the ticket is urgent, click the "urgent" toggle; it turns orange. + +* * * + +![](/images/tutorials/f9164d65-7b5e-447b-aa12-a3517d8ad170.png) + +Selecting a reason +------------------ + +Select a reason for the call by clicking the drop-down menu. + +* * * + +![](/images/tutorials/0dae20e6-7a5c-42ff-b902-91a262b1187e.png) + +Reaching the external flow for the reason +----------------------------------------- + +To view the external flow linked to the selected reason, click the blue icon on the right. + +* * * + +![](/images/tutorials/c09567fa-a9e1-484b-84e2-b34f51904a12.png) + +Viewing the external flow +------------------------- + +Some reasons have dedicated external flows that you can view in this form. + +* * * + +![](/images/tutorials/de4e3e2f-3bca-4b45-bc64-da54535019f6.png) + +Adding a caller +--------------- + +To add a caller, click the green "add a caller" button. + +* * * + +![](/images/tutorials/6bf17c23-298a-4e31-8d3a-21692e4e7326.png) + +Searching for a caller +---------------------- + +To find a caller who is already recorded, start typing the first letters of their first name or surname. If they are recorded, they appear in the list. If they do not exist yet, you can add them by clicking "create". + +* * * + +![](/images/tutorials/fff34f33-0740-4e06-87c2-fb0a18cc481d.png) + +Adding a caller +--------------- + +Once found, tick the box and click "add". Note that only one caller can be recorded. + +* * * + +![](/images/tutorials/d5c9def5-fc3c-4931-be5c-86ea2d08fdf1.png) + +Adding one or more patients +--------------------------- + +To add a patient, follow the same process. First click "add a patient". Several patients can be recorded. + +* * * + +![](/images/tutorials/88d683c6-bb3e-4431-acb1-332f3867f33b.png) + +Searching for a patient +----------------------- + +To find a patient, type the first letters of their first name or surname, or create them if they do not exist by clicking the "create" button. + +* * * + +![](/images/tutorials/d8047057-86f5-4c37-b8a1-36615a404165.png) + +Adding a patient +---------------- + +To add them, click the green "add" button. + +* * * + +![](/images/tutorials/7c6bee6d-4b10-4bc1-94bf-ec8196597448.png) + +Adding a comment +---------------- + +The "comment" field is mandatory. Depending on the reason, additional fields shown in red may appear. These are mandatory too. + +* * * + +![](/images/tutorials/b6a736dd-d676-4a74-a30b-97d059d740d3.png) + +Assigning the ticket to a user +------------------------------ + +Finally, assign the ticket to one or more users. + +* * * + +![](/images/tutorials/e9e02fba-ded9-42a8-9842-4e3ccb6a7c4b.png) + +Searching for a user +-------------------- + +Finding a user works the same way. Type the first letters of their first name or surname and they appear in the list. + +* * * + +![](/images/tutorials/b8b1b30c-c029-40d5-9403-eed9f8914beb.png) + +Ticking the user +---------------- + +To choose your user, tick their name in the search results. + +* * * + +![](/images/tutorials/25a1b8bd-bcf4-462c-8dc2-7c4022fe67e9.png) + +Confirming that a user is added +------------------------------- + +To add the chosen user, click "add". + +* * * + +![](/images/tutorials/0ffe5b06-79c9-4c16-831a-3447705d9cb2.png) + +Updating the ticket +------------------- + +To finish creating the ticket, click "update the ticket". + +* * * diff --git a/content/en/resources/tutorials/Comment-fixer-un-rendez-vous-avec-un-usager-dans-un-parcours_ .md b/content/en/resources/tutorials/Comment-fixer-un-rendez-vous-avec-un-usager-dans-un-parcours_ .md new file mode 100644 index 0000000..5ca9cd6 --- /dev/null +++ b/content/en/resources/tutorials/Comment-fixer-un-rendez-vous-avec-un-usager-dans-un-parcours_ .md @@ -0,0 +1,106 @@ +--- +title: "How do I book an appointment with a service user within a pathway?" +date: 2026-01-28 +author: "Champs-Libres" +description: "This guide explains how to book an appointment for yourself (as caseworker) with a service user in the context of a support pathway." +categories: ["Appointments"] +tags: ["appointments", "pathway"] +featured_image: "/images/tutorials/35510882-6d53-461f-8ac3-e659efc181e3-thumb-FUWhHNyUS7ZR9UlHPzIQ3LeII8WiFS.png" +pdf: "/pdf/tutorials/Comment-fixer-un-rendez-vous-avec-un-usager-dans-un-parcours.pdf" +--- +Opening the APPOINTMENTS menu +----------------------------- + +Click the APPOINTMENTS menu on the right while you are in the service user's pathway view. + +* * * + +![](/images/tutorials/7b770afa-9d46-4f21-ab36-2796b8f67ccf-thumb-VwQXVOIZMIlz2oU1cikj2ywPELh0Mr.png) + +Choosing a creation option +-------------------------- + +If you want to book an appointment in your own calendar, click create for the caseworker. + +* * * + +![](/images/tutorials/60b96491-5156-4c00-8352-54a86925a14c-thumb-WpJwZUotTNECybfCnJKxudK0dNqGvf.png) + +Selecting the parties involved +------------------------------ + +Add the service user concerned, any third parties and everyone else involved in the appointment. + +* * * + +![](/images/tutorials/6c380be7-8645-4546-8475-e4d603be625c-thumb-70UYowV2wlsqlDpwwJyJ1aWn8sO8qo.png) + +Choosing the location of the appointment +---------------------------------------- + +Confirm or select the location of the interaction using the "Localisation de l'échange" field, which currently shows "Gembloux (Implantations)". + +* * * + +![](/images/tutorials/465ef91b-4436-4dd7-bd6a-13ca36eb201b-thumb-i0eJ0cUcI7ASC1tYCaMM8oUIA7xNM1.png) + +Displaying the calendar +----------------------- + +There are two display options: show the caseworker's CHILL calendar (and therefore the availability slots set in their profile) and show the caseworker's work calendar (Outlook or another). Note that this calendar is only displayed if synchronisation with CHILL has been set up in both directions. + +* * * + +![](/images/tutorials/657d95ff-97ed-4a7d-9a54-68ad05288166-thumb-Bun067RHwXj1iZLWWsqat19bGQ9qPa.png) + +Booking an appointment +---------------------- + +If the time and the location suit you, click the time slot to book it. The box then turns dark blue with the text "appointment booked". Note that it is currently not possible to change the time of the appointment. If you want to change the time, you have to go back through the profile of the user concerned. + +* * * + +![](/images/tutorials/21867ee0-2892-4050-a20f-7ad826e845fd-thumb-sFMt95itb7sQdos8IH7I0W4b9ay8ET.png) + +Sending a text message to the service user +------------------------------------------ + +You can set up a text message to be sent to the service user concerned by the appointment. The message is sent 48 hours before the appointment and includes its location and time. + +* * * + +![](/images/tutorials/d9dac368-b242-43ae-bb10-3f695e1b390d-thumb-fVwGy2XpZ8PCpCfiKVbI0DWmufgIRt.png) + +Finalising the appointment +-------------------------- + +Finalise the appointment by clicking either create or "create and add a document". With the second option you can attach a document to the appointment. Several documents can be attached to a single appointment. You can also add the document after the appointment has been created. + +* * * + +![](/images/tutorials/99328394-5f16-4e77-9f3a-4604b0f76d8c-thumb-KagQ7QO0Die0Q7LiwBIGRYFaHqR4Qd.png) + +Viewing the appointment in the service user's pathway +----------------------------------------------------- + +Once created, the appointment appears in the appointments menu of the service user's pathway. Several actions are available at this stage: add a document, turn the appointment into a recorded interaction, edit it, cancel it or delete it (see the corresponding manual). + +* * * + +![](/images/tutorials/47a1c52f-61c6-482c-be17-51ebe7dc5f8c-thumb-Aqsmi8EDtLRZ5Ms5hW4fs8xogAolTk.png) + +Viewing the appointment in the user's profile +--------------------------------------------- + +To see all the appointments you have created, go to your user profile, in the my appointments section. The service user's name appears in the CHILL calendar. You can open the appointment within the pathway and edit it by clicking on it. + +* * * + +![](/images/tutorials/e0a32a36-2c30-41ca-8d9d-96a94cffc2fb-thumb-pme9hBuFFdJcaTriSxzhS7cq8Eiojz.png) + +Viewing the appointment in the search results +--------------------------------------------- + +Appointments booked with the service user are visible below the pathway, under the heading "upcoming appointments". + +* * * diff --git a/content/en/resources/tutorials/Comment-modifier-un-ticket_.md b/content/en/resources/tutorials/Comment-modifier-un-ticket_.md new file mode 100644 index 0000000..06e47f3 --- /dev/null +++ b/content/en/resources/tutorials/Comment-modifier-un-ticket_.md @@ -0,0 +1,175 @@ +--- +title: "How do I edit a ticket?" +date: 2026-01-28 +author: "Champs-Libres" +description: "This guide explains how to edit a ticket and which fields can be changed." +categories: ["Tickets"] +tags: ["tickets", "editing"] +featured_image: "/images/tutorials/38193554-ea3a-408c-a268-3e4d177e0ae8.png" +pdf: "/pdf/tutorials/Comment-modifier-un-ticket_.pdf" +--- + +Selecting the ticket to edit +---------------------------- + +Choose the ticket to edit and click the edit icon. + +* * * + +![](/images/tutorials/7d9cdc38-a5a9-4244-a823-2b7ec8db4b98.png) + +Changing the reason +------------------- + +The edit bar appears at the bottom of the screen so you can modify the ticket. + +To change the reason, click the "reason" button. + +* * * + +![](/images/tutorials/414ac6c4-619a-4fdd-870a-da5f82346dc9.png) + +Selecting a new reason +---------------------- + +Select a new reason from the drop-down menu. + +* * * + +![](/images/tutorials/44035bb7-60a4-44c3-a523-1f45e6791439.png) + +Saving the new reason +--------------------- + +Save the new reason by clicking the "save" button. The ticket's reason (the heading at the top) is updated. + +* * * + +![](/images/tutorials/02a42a0d-8f5b-4f96-857e-8e137f2b451d.png) + +Adding a new comment +-------------------- + +To add a comment, click the "comment" button on the bar below. This comment is added to the ticket's list. + +* * * + +![](/images/tutorials/4986ebe8-6cd9-4515-af80-2fbfe14cb1e4.png) + +Filling in the fields of the new comment +---------------------------------------- + +Fill in the new "comment" fields and click "save". + +* * * + +![](/images/tutorials/0ee2d5a6-b86a-487e-8aea-3f9d1230b55a.png) + +Changing who the ticket is assigned to +-------------------------------------- + +To change who a ticket is assigned to, click "assign". + +* * * + +![](/images/tutorials/08663f72-fc4a-465c-90c1-bb88f7c0612d.png) + +Selecting a new user +-------------------- + +To change the assignment, you can: + +* remove the current assignment by clicking the small "bin" next to the first name or surname + +* add another user by clicking "assign to one or more users" + + +Confirm your changes by clicking "save". + +* * * + +![](/images/tutorials/3fe09ef3-adf5-40ea-a1d4-76281cca2a0f.png) + +Saving the new user +------------------- + +Click "save" to confirm the new user. + +* * * + +![](/images/tutorials/aca3a36d-1bda-4df2-ab83-1e6e00b5b7b6.png) + +Changing the caller and/or the patient +-------------------------------------- + +To change the caller and/or the patient, use the "caller and patient(s)" button. + +* * * + +![](/images/tutorials/c2e4250a-ff90-4b4f-b129-39f3c8d69e5f.png) + +Removing the patient +-------------------- + +To remove a patient, click the small bin next to the patient's name. + +* * * + +![](/images/tutorials/0dc114e0-55bf-4e8e-97de-82300bcefc1c.png) + +Adding a new patient +-------------------- + +To add a patient, you can either: + +* use the small green cross for a quick addition if the patients have been used before + +* go through the "add a patient" button, search for them and add them + + +* * * + +![](/images/tutorials/ebb60b4b-f558-496c-a87f-0671f4bbd506.png) + +Changing the urgency of the ticket +---------------------------------- + +To change the urgency of the ticket, click the urgent icon. The colour changes accordingly. + +* * * + +![](/images/tutorials/a4db6638-516c-4703-a9b3-aed619ecc225.png) + +Editing an existing comment +--------------------------- + +To edit an existing comment, use the edit icon. + +* * * + +![](/images/tutorials/2d6b5b01-3841-45c8-a10a-b80ff3b81325.png) + +Enlarging the editing window +---------------------------- + +Then enlarge the editor using the arrow. + +* * * + +![](/images/tutorials/572f25c6-5f87-4470-81ac-8756e99c332a.png) + +Editing the text in the editor +------------------------------ + +Edit the content of the comments in the editor and save. + +* * * + +![](/images/tutorials/13e88ffc-ce41-4375-9abf-5aa2ec466988.png) + +Careful with the close button +----------------------------- + +Be careful with the close button. It permanently closes the status of the ticket. It is not a "dismiss" button but really a button that closes the ticket for good. + +* * * diff --git a/content/en/resources/tutorials/Comment-rechercher-un-ticket_.md b/content/en/resources/tutorials/Comment-rechercher-un-ticket_.md new file mode 100644 index 0000000..ead2162 --- /dev/null +++ b/content/en/resources/tutorials/Comment-rechercher-un-ticket_.md @@ -0,0 +1,143 @@ +--- +title: "How do I search for a ticket?" +date: 2026-01-28 +author: "Champs-Libres" +description: "This guide describes the process of searching for a ticket and details the filters you can apply to narrow a search down." +categories: ["Tickets"] +tags: ["tickets", "search", "filters"] +featured_image: "/images/tutorials/4a4e4db9-3605-4c86-9157-72e0e33e65eb.png" +pdf: "/pdf/tutorials/Comment-rechercher-un-ticket_.pdf" +--- + +Navigating to the "Tickets" sub-section +--------------------------------------- + +In the "Sections" menu, choose the "Tickets" sub-menu. + +* * * + +![](/images/tutorials/68e5c9b6-948c-40aa-9116-c49302bc25c9.png) + +Filtering by patient involved +----------------------------- + +Several filters are available. The first is "patients involved". Click the green button to open the search bar. + +* * * + +![](/images/tutorials/f29172b7-b4a7-4d6c-a195-4f6613bf0344.png) + +Selecting the patient to search for +----------------------------------- + +Type the first letters of the name of the patient you are looking for. + +* * * + +![](/images/tutorials/f7ef2e94-5dd0-4c1a-86f0-86fad3ed75db.png) + +Adding the patient +------------------ + +Tick the patient and add them using the "Add" button. + +* * * + +![](/images/tutorials/36ddef39-0042-4e34-a4ba-7d77e8369784.png) + +Filtering by creator +-------------------- + +Click the "by creator" button to filter on the creator. Search for them and add them the same way. + +* * * + +![](/images/tutorials/0efb1e13-c13a-466a-b4e2-f1eea9341f7e.png) + +Filtering by recipient (user) +----------------------------- + +To filter by recipient, click "by recipient". The recipient is the person the ticket has been assigned to. Search for and add the recipient the same way. + +* * * + +![](/images/tutorials/2d6d9fe4-b306-430c-9300-ecf7b2ec5c27.png) + +Filtering on status +------------------- + +To filter on status, use the open or closed button by clicking on it. + +* * * + +![](/images/tutorials/d4cc6b33-55b8-4859-a712-a804fd688e5a.png) + +Filtering on urgency +-------------------- + +To filter on urgency, click the urgent yes or no button. + +* * * + +![](/images/tutorials/0d1fb48c-6e2d-4793-93f2-71490dad59c9.png) + +Filtering by unit (centre) +-------------------------- + +To filter by unit (centre), select it from the drop-down menu. + +* * * + +![](/images/tutorials/71ce708f-e915-445c-8a5a-9ba35bdd44e5.png) + +Filtering by tickets addressed to you +------------------------------------- + +To filter only the tickets addressed to you, tick the "Filter by tickets addressed to me" box. + +* * * + +![](/images/tutorials/814ea9c8-9462-48f0-8000-fe5cff6002e0.png) + +Filtering by reason +------------------- + +To filter by reason, select the reason from the drop-down menu. + +* * * + +![](/images/tutorials/b199f879-657a-4922-b2ca-b82bd197af05.png) + +Removing the reason filter +-------------------------- + +To remove the reason filter, click the small cross. + +* * * + +![](/images/tutorials/0d5f459e-87dd-4395-949d-d84f2b7fc03c.png) + +Filtering on dates +------------------ + +To filter by date, you can use the created after and created before filters. + +* * * + +![](/images/tutorials/ac90f60d-30f2-4966-8d52-2056f901858e.png) + +Applying the filters +-------------------- + +Once the filters are filled in, click "apply the filters". + +* * * + +![](/images/tutorials/b4a46fa2-906e-4035-9e8f-36131d31c767.png) + +Displaying the results +---------------------- + +The results of your search appear below the filters. + +* * * diff --git a/content/en/resources/tutorials/Comment-utiliser-l'outil-de-ticketing_.md b/content/en/resources/tutorials/Comment-utiliser-l'outil-de-ticketing_.md new file mode 100644 index 0000000..e8e22f2 --- /dev/null +++ b/content/en/resources/tutorials/Comment-utiliser-l'outil-de-ticketing_.md @@ -0,0 +1,62 @@ +--- +title: "How do I use the ticketing tool?" +date: 2026-01-28 +author: "Champs-Libres" +description: "This guide describes how to create a ticket, edit it, and view or search for it in a list of tickets." +categories: ["Tickets"] +tags: ["tickets", "ticketing"] +featured_image: "/images/tutorials/55cfcc9d-1ccf-42cc-83e2-9cc755a40de1.png" +pdf: "/pdf/tutorials/Comment-utiliser-l'outil-de-ticketing.pdf" +--- + +Ticket dashboard +---------------- + +The home page contains the following elements: + +* a search bar: lets you look for a patient and see their contact details, addresses and the tickets concerning them + +* my tickets: the list of tickets assigned to me as caseworker that need to be dealt with + +* my new notifications + +* sections: gives access to the third parties and tickets sub-sections. + + +* * * + +![](/images/tutorials/f1e34ee7-afb9-4b5f-9375-c1dcb755e44a.png) + +Creating a ticket +----------------- + +There are 2 ways to create a ticket. Either the ticket creation window opens automatically during a call, or you can go to the home page, to the sections/tickets menu, and then click the CREATE button. + +* * * + +![](/images/tutorials/79ae4eb8-f5f5-4b6d-901c-331785829829.png) + +Editing a ticket +---------------- + +To edit a ticket, use the orange pencil icon; it takes you into the ticket so you can change its details. + +* * * + +![](/images/tutorials/cd53e0d9-1b29-410a-b475-97c276f4d197.png) + +Viewing a ticket +---------------- + +To view a ticket, use the blue eye icon; it takes you into the ticket so you can see all of its details. + +* * * + +![](/images/tutorials/cdc07bc9-e878-4dd2-b580-04e3518f5b05.png) + +Searching for a ticket +---------------------- + +To search for a ticket, go through the "sections" menu to the "tickets" sub-menu. In this window you can filter on a number of fields to narrow down your search. + +* * * diff --git a/content/en/resources/tutorials/Quelles-sont-les-actions-possibles-sur-un-rendez-vous_.md b/content/en/resources/tutorials/Quelles-sont-les-actions-possibles-sur-un-rendez-vous_.md new file mode 100644 index 0000000..a7cc46a --- /dev/null +++ b/content/en/resources/tutorials/Quelles-sont-les-actions-possibles-sur-un-rendez-vous_.md @@ -0,0 +1,89 @@ +--- +title: "What can I do with an appointment?" +date: 2026-01-28 +author: "Champs-Libres" +description: "This guide describes the different actions available on an appointment: add a document, turn it into a recorded interaction, edit, cancel, delete." +categories: ["Appointments"] +tags: ["appointments", "actions"] +featured_image: "/images/tutorials/78e7a782-c985-411b-8175-b697c171acf7-thumb-EXPSXMUJqjhf6BMFIsaKqPot59dz0R.png" +pdf: "/pdf/tutorials/Quelles-sont-les-actions-possibles-sur-un-rendez-vous.pdf" +--- + +Adding a document +----------------- + +To add a document, click add a document. + +* * * + +![](/images/tutorials/1c70dcdf-ef59-4d3e-942a-90fea3c70c86-thumb-ekCLNfR7sebDiriTV6EYizSd6V89k9.png) + +Adding the title and the document +--------------------------------- + +Give the document a title, drop the document in and save. The document is then visible within the appointment. + +* * * + +![](/images/tutorials/bd444a6b-df56-4af5-bce1-134e07f6d545-thumb-48GL4SZdiaSXUEiyw8VgYBriHBhAxd.png) + +Turning an appointment into a recorded interaction +-------------------------------------------------- + +Turn the appointment into a recorded interaction by clicking "turn into an interaction". You then simply choose the type of interaction and complete the interaction page. + +* * * + +![](/images/tutorials/45c34d59-9c8e-42b4-be6a-2a28aaac2867-thumb-mV4wB9noCb7bPKUi4hyEIDFLdpvOrD.png) + +Viewing the document and the interaction +---------------------------------------- + +Once the document has been added and the interaction saved, both are visible within the appointment. + +* * * + +![](/images/tutorials/ac62b068-31c5-4064-a6cf-481e912cd3e3-thumb-0XfLd8idR9NtBXM3m4roLfvS2irikj.png) + +Deleting an appointment +----------------------- + +An appointment can be deleted entirely by clicking the small bin and then confirming the deletion. + +* * * + +![](/images/tutorials/4a193953-7ef6-448b-bf9a-883cfb4a5728-thumb-LNaATZ6CHD3kC4o9aZoHx31atpvFtM.png) + +Cancelling an appointment +------------------------- + +To cancel an appointment, click "cancel". + +* * * + +![](/images/tutorials/6793b772-ee1c-442c-923a-f60710609822-thumb-BrurDw9HR8jiLe0HfBMpVOeun9PceY.png) + +Choosing a cancellation reason +------------------------------ + +Then choose the cancellation reason (configurable in the admin interface) and click save. + +* * * + +![](/images/tutorials/f004658e-1639-4c2e-ac38-a407deca455a-thumb-jzAojwVSWpGj8Y1SG6PXh2xKU8wNqu.png) + +The appointment is cancelled +---------------------------- + +The appointment and its cancellation reason are visible in the list of appointments. That availability slot becomes free again in the user's calendar. + +* * * + +![](/images/tutorials/f33f960a-3ff1-496b-8a8b-353232cb0448-thumb-axKEBaxeo1w91prn0nmSIIROq4Weic.png) + +Deleting an appointment +----------------------- + +To delete an appointment, click the small bin and confirm the deletion. In this case too, the availability slot becomes free again in the user's schedule. + +* * * diff --git a/content/en/resources/tutorials/_index.md b/content/en/resources/tutorials/_index.md new file mode 100644 index 0000000..a22a722 --- /dev/null +++ b/content/en/resources/tutorials/_index.md @@ -0,0 +1,4 @@ +--- +title: "Tutorials" +layout: "list" +--- diff --git a/content/en/sector/associations.md b/content/en/sector/associations.md new file mode 100644 index 0000000..e502717 --- /dev/null +++ b/content/en/sector/associations.md @@ -0,0 +1,72 @@ +--- +title: "Services and non-profits" +description: "A simple, flexible solution for non-profit organisations" +card: "CHILL is also designed to support local non-profits and social organisations in managing their day-to-day activities. Thanks to its flexibility, the solution adapts easily to the needs of small and medium-sized teams." +layout: "gradient-card" +bgColor: "activity-sector-associations" +client_logos: + - name: "amli" + logo: "/images/logos/amli.png" + - name: "cigales" + logo: "/images/logos/cigales.jpg" + - name: "cire" + logo: "/images/logos/cire.png" + - name: "doucheflux" + logo: "/images/logos/doucheflux.jpg" + - name: "dune" + logo: "/images/logos/dune.png" + - name: "resad" + logo: "/images/logos/resad.png" + - name: "rixensart" + logo: "/images/logos/rixensart.webp" + - name: "samusocial" + logo: "/images/logos/samusocial.png" + - name: "SIDASOL" + logo: "/images/logos/SIDASOL.png" + - name: "SMES" + logo: "/images/logos/SMES.webp" + - name: "st-gilles" + logo: "/images/logos/st-gilles.jpg" + - name: "stemm" + logo: "/images/logos/stemm.png" + - name: "reseauhepatitec" + logo: "/images/logos/reseauhepatitec.webp" +--- +{{< gradient-card-section title="A wide range of fields" description="CHILL is used today across many areas of social action">}} + +
+ {{< value-card + title="Support for people living in precarity" + icon="/images/sectors/help-people.svg" + >}} + {{< value-card + title="Youth support services" + icon="/images/sectors/youth-help.svg" + >}} + {{< value-card + title="Support for families or minors in difficulty" + icon="/images/sectors/help-family.svg" + >}} + {{< value-card + title="Mediation and integration services" + icon="/images/sectors/mediation-service.svg" + >}} + {{< value-card + title="Drop-in, listening and referral centres" + icon="/images/sectors/home-heart.svg" + >}} +
+{{< /gradient-card-section >}} + +{{< gradient-card-section title="A tool that fits the field" description="CHILL allows teams to:">}} + +{{< bullet-list class="mb-8 space-y-4 flex-grow" icon="check" >}} +- **Follow the people they support** +- **Structure support pathways** +- **Centralise important information** +- **Make collaboration between professionals easier** +{{< /bullet-list >}} +

The goal is simple: let teams focus on their social mission rather than on administration.

+{{< /gradient-card-section >}} + +{{< client-logos title="They already trust CHILL" animate="false" >}} diff --git a/content/en/sector/collectivities.md b/content/en/sector/collectivities.md new file mode 100644 index 0000000..5ad94ff --- /dev/null +++ b/content/en/sector/collectivities.md @@ -0,0 +1,39 @@ +--- +title: "Large local authorities" +description: "A robust solution for large local authorities" +card: "CHILL supports large local authorities in managing and steering their social policies. Designed to handle complex, multi-service organisations, the software adapts to the realities of county councils and large administrations." +layout: "gradient-card" +bgColor: "activity-sector-collectivities" +client_logos: + - name: "haute-vienne" + logo: "/images/logos/haute-vienne.png" + - name: "vendée" + logo: "/images/logos/vendée.png" +--- + +{{< gradient-card-section title="Recognised expertise with French departments" description="CHILL is already used by large French local authorities, in particular the departments of **Haute-Vienne** and **Vendée**. These partnerships have allowed us to build solid expertise in:">}} +{{< bullet-list class="text-lg list-disc list-inside space-y-2" icon="check" >}} +- **Managing organisations with hundreds of social workers** +- **Following complex social support schemes** +- **Coordinating between several departments and territories** +- **Handling large volumes of case files** +{{< /bullet-list >}} +{{< /gradient-card-section >}} + + +{{< gradient-card-section title="End-to-end project support" description="Beyond the software itself, we support local authorities with:">}} + +{{< bullet-list class="text-lg list-disc list-inside space-y-2" icon="check" >}} +- **Defining business requirements** +- **Structuring the project** +- **Putting the right tools in place** +- **Project management** +- **Training the teams** +- **Supporting teams through the change** +{{< /bullet-list >}} + +

Our aim is to guarantee that the solution is adopted effectively and for the long term.

+ +{{< /gradient-card-section >}} + +{{< client-logos title="They already trust CHILL" animate="false" >}} diff --git a/i18n/en.toml b/i18n/en.toml new file mode 100644 index 0000000..f55ac52 --- /dev/null +++ b/i18n/en.toml @@ -0,0 +1,192 @@ +# English UI translations for chill.social +# Site level file: overrides themes/chill-theme/i18n/en.toml + +# Common UI translations +[readMore] +other = "Read more" + +[readTime] +other = "min read" + +[published] +other = "Published" + +[updated] +other = "Updated" + +[by] +other = "by" + +[shareOn] +other = "Share on" + +[relatedPosts] +other = "Related articles" + +[categories] +other = "Categories" + +[tags] +other = "Tags" + +[allPosts] +other = "All articles" + +[search] +other = "Search" + +[searchPlaceholder] +other = "Search articles..." + +[noResults] +other = "No results found" + +[backToHome] +other = "Back to home" + +[404Title] +other = "Page not found" + +[404Message] +other = "The page you are looking for does not exist or has been moved." + +[download] +other = "Download" + +# Navigation +[home] +other = "Home" + +[about] +other = "About" + +[contact] +other = "Contact" + +# Blog +[latestPosts] +other = "Latest articles" + +[recentArticles] +other = "Recent articles" + +[popularTags] +other = "Popular tags" + +[subscribeNewsletter] +other = "Subscribe to the newsletter" + +[subscribeDescription] +other = "Get the latest articles straight to your inbox" + +[emailPlaceholder] +other = "Enter your email" + +[subscribe] +other = "Subscribe" + +[subscribeDisclaimer] +other = "We respect your privacy. You can unsubscribe at any time." + +# Footer +[copyright] +other = "© {{ .Year }} {{ .SiteName }}. All rights reserved." + +[allRightsReserved] +other = "All rights reserved." + +[designedBy] +other = "Designed by" + +[builtWith] +other = "Built with" + +[and] +other = "and" + +# Language switcher +[language] +other = "Language" + +[switchLanguage] +other = "Change language" + +# Features +[seeItInAction] +other = "See it in action" + +[discoverFeature] +other = "Discover" + +[features] +other = "Features" + +# Pricing +[popular] +other = "Popular" + +[mostPopular] +other = "Most popular" + +[VAT] +other = "excl. VAT" + +[perHour] +other = "/hour" + +[perDay] +other = "/day" + +[perhalfDay] +other = "/half day" + +[perMonth] +other = "/month" + +[perYear] +other = "/year" + +[perUser] +other = "/user" + +[selfHosted] +other = "Self-hosted" + +# Documentation +[documentation] +other = "Documentation" + +# Pagination +[previous] +other = "Previous" + +[next] +other = "Next" + +# Homepage +[trustedByCompanies] +other = "Trusted by leading organisations" + +[lovedByTeams] +other = "Loved by teams everywhere" + +[testimonialsDescription] +other = "Find out what our users think of their experience with the platform." + +# Blog Post +[tableOfContents] +other = "Table of contents" + +[minRead] +other = "min read" + +[previousPost] +other = "Previous article" + +[nextPost] +other = "Next article" + +[dateFormat] +other = "January 2, 2006" +[networkError] +other = "Network error, please try again."